Canon IR C 1028i no display

[mark121381]

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How to get into download mode when service mode is unavailable


1) Power on the laptop and connect to the machine via a USB cable.

2) Hold down the #2 key and then turn on the printer.

3) Keep holding the #2 key down until the "USB DOWNLOAD AVAILABLE" message is displayed.
Note: The machine will cycle, the progress bar screen will come on and go off.
Keep holding the #2 key until the download message is on the screen.

4) Now you can start downloading the SSW.

Sir Teckat,

I tried this holding down the # and 2 both together then turning on the printer. but it is failed to show the "usb download available" . You know i tried this to my other machine canon isensys MF 8450 and it works. do you think it is the same on model IR c1028i? I think sir it is already wipe the firmware that can function on usb?

[mark121381]

When I checked the version of main board and Boot Version using service mode in IR C1028i the version was blank at all. any suggestion how to load again the firmware or the software to boot up again? Because I think there is a way to load it up again, I am not intended to crash the firmware but at least the canon can help on this. When we saw the remedy on our canon site. need to change the main board. that is the last way in able to fix the problem.

[mark121381]

Is there other way to restore the firmware or the boot for this model?

[Iommanxman]

Hi Mark,

I had this exact problem. Sadly the only solution is to replace the Main Controller PCB.

[mark121381]

Hi Mark,

I had this exact problem. Sadly the only solution is to replace the Main Controller PCB.

Thank you for sharing this. Im just upset for what happen, at least they informed us for what will happen, anyway it happened already. I think it will help this thread to the others, Thank you all

Im still waiting for some other way or solutions, thank you again.

[gomarlins2000]

Hi,my name is Ronald Rivera Account Executive for International DigitalSolutions.
Weare Wholesale of Copiers, Supplies and Parts for Sharp, Canon, Ricoh,Minolta, Toshiba.
You can contact me at the following number or emailus:Please don't hesitate to call us.

[oneconnectpro]

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why did u do a CLEAR ALL/ without knowing what that does


COPIER > FUNCTION > CLEAR>ALL

Clearing of the following items
- USER DATA
- SERVICE DATA
- JOB ID
- Histories
- Clearing date
MEMO:
USER DATA/SERVICE DATA are initialized for the default destination setting.


this printer uses UST to download firmware

download the firmware from PC to the machine with using the user support tool (called UST)
see pdf--------------

hello, i know this topic is old but i would like to try anyway, so my problem is that i really need the ust and the firmware for canon ir c1028i
please if anybody can give me a link please.
thanks