error code E355 - 0004

[mubiz]

Hey, thanks for your concerned. I am afraid my printer has no IP address. Btw, My copier is a 3in1 (copier, printer & scanner). U suggest i replace the PCB? So how much are we talking about and how many boards do i need to replace to get the machine back on track? I hear a combination of boards need to be bought together. Which ones could these be? How much will it cost me to replace these boards and where is it possible to access them at a fair price? I live in Uganda, East Africa. Thanks.

[teckat]

Hey, thanks for your concerned. I am afraid my printer has no IP address. Btw, My copier is a 3in1 (copier, printer & scanner). U suggest i replace the PCB? So how much are we talking about and how many boards do i need to replace to get the machine back on track? I hear a combination of boards need to be bought together. Which ones could these be? How much will it cost me to replace these boards and where is it possible to access them at a fair price? I live in Uganda, East Africa. Thanks.

===================

why can't u get in service mode ???????????

what are u doing to get in service mode ????


LCD Display image is reversed and upside down
Try removing & Re-fitting all the harness connections within the control panel assembly


what have u tried so far ?????????????????????


post a picture of your display panel

[mubiz]

Oh surely, i have failed to get into service mode.
I shall surely send u the image of my control panel in about 10hrs time.
thanks for your concern once again.

[mubiz]

just posted some images of my control panel. and the display on the screen (Chinese language and upside down)

[teckat]

just posted some images of my control panel. and the display on the screen (Chinese language and upside down)

______;
That should not prevent u from entering servicr mode

Are u a tech ?---have u tried removing panel connections ?
Have u unpluged connections on main pcb,s ?

What have u tried to do/ Printers don,t change language overnight

[mubiz]

Hey, Yeah, i have done all that, i have opened to the last board inside, reseated all cables and fibres, i have opened all pcbs, but no change. Actually , i have used this machine for 1 and half years, thats when it changed and started bringing such error codes. Anything else i havent done yet?

[teckat]

Re-Load Firmware ;>]

[mubiz]

thx. please tell mi how i can reload firmware successfully. thx

[teckat]

thx. please tell mi how i can reload firmware successfully. thx

-------------------

contact your local authorized Canon dealer,
have the following information available:
1-Product name =imageRUNNER 1133)


2-Serial number (a character string of 3 letters and a 5-digit number; located on the rating label on the rear side of the machine or on the label on inside of the machine's front cover)

3-Details of the malfunction


or did u Try this already
Specifying the Screen that Is Displayed after Auto Reset Is Performed

Press [*] (Menu).
Select <Timer Settings> using [^] or [v] and press [OK].
Select <Screen After Auto Reset> using [^] or [v] and press [OK].
Select <Default Screen> or <Selected Screen> using [^] or [v] and press [OK].
<Default Screen>=The screen selected in "Setting the Default Screen" is displayed.
<Selected Screen>The screen displayed prior to auto reset is displayed again.

Press [*] (Menu) to close the menu screen.

Setting the Default Screen

Specify the screen to display after auto reset is performed or when the machine is turned ON.
IMPORTANT:

The screen that is displayed after auto reset is performed
The displayed screen varies depending on the <Screen After Auto Reset> setting specified. It has a higher priority than the default screen specified here.

<Default Screen>: the screen specified here is displayed.

<Selected Screen>: the screen that the machine returns to after auto reset.

Press [*] (Menu).
Select <Preferences> using [^] or [V] and press [OK].
Select <Display Settings> using [^] or [v] and press [OK].

Select <Select Default Screen> using [^] or [v] and press [OK].
BEFORE U SELECT THIS DEFAULT SETTINGS
IN THIS MENU U WILL SEE A LANGUAGE SETTING (select ENGLISH )
select it & choose your language setting/ & press [OK]
LAN.JPG
after setting LANGUAGE > go back to Dispplay Settings Menu

Select <Select Default Screen> using [^] or [v] and press [OK].

Select the screen you would like using [^] or [V] and press [OK].

<Copy>	Display the copy mode screen.
<Fax>	Display the fax mode screen.
<Scan>	Display the scan mode screen.
<USB Direct Print>	Display the USB direct print mode screen.

[teckat]

thx. please tell mi how i can reload firmware successfully. thx

-----------------------------------------------------------------
DID U TRY THIS / U SHOULD BE ABLE TO SELECT THE
[*] (Menu)

Switching the Display Language (Operation Panel or Remote UI)

Switch the display language used for the operation panel, report, or the Remote UI.

1-Press [*] (Menu).

2-Select <Preferences> using [^] or [v] and press [OK].



3-Select <Display Settings> using [^] or [v] and press [OK].



4-Select <Language> or <Remote UI Language> using [^] or [v] and press [OK].

<Language>	Specify the display language used for the operation panel and reports.
<Remote UI Language>	Specify the display language used for the Remote UI.

5-Select the language using [^] or [v] and press [OK].



6-Press [*] (Menu) to close the menu screen.





Or in the [*] (Menu) u could try to

Initializing the Menu

Initializing the Settings
Restore the following settings to the default settings separately or together.


Preferences

Timer Settings
Common Settings
Copy Settings
Fax Settings

Scan Settings

USB Direct Print Settings
Printer Settings
Initialize All


Select <Initialize Menu>
Select the single item above or select Initialize All
Select YES/NO
Initializing is performed when u highlight YES or NO
Press [*] (Menu) to close the menu screen.