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Thread: E000005-001

  1. #1
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    E000005-001

    I know this has something to do with the web roller, but I can't get rid of this code even after resetting Durables and clearing of error?

  2. #2
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    Re: E000005-001

    Web ran out and is tripping the sensor, no way to clear unless you replace the web. I'm assuming 5000/6000/7000 series you'd pop the yellow cover (held in with one screw) and the sensor is at the front. Do not run it with no web you will trash your fuser fast.

    edit: have to open front door and pull out the top unit to get to the fuser

  3. #3
    Service Manager 1,000+ Posts vigour's Avatar
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    Re: E000005-001

    What Model
    I hope you changed the web
    When the web reaches the last notch, it triggers a count up to around 2000 in COPIER>COUNTER>MISC>FIX-WEB
    This needs to be cleared also.
    Run 20 copies and check if MISC>WEB is still zero.
    If it is not zero, you need a new web sensor

  4. #4
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    Question Re: E000005-001

    The machine is a 5075 and I replaced the web, reset web count but I still am getting the E-code to replace the web. I am researching the part number for the web sensor. If you have any other ideas I would appreciate the help.

  5. #5
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    E000005-001

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    Re: E000005-001

    WG8-5708-000 or FK2-0149-000. Same part. I think the WG is a new #

  6. #6
    Service Manager 1,000+ Posts vigour's Avatar
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    Re: E000005-001

    IR5570/6570

    Title E005
    -0001

    Error :
    If your Displaying E005-0001 and find under P-CON, I/O P005 bit 15 ( Fixing web solenoid connection detection singnal ) is at 1 or not connected.

    Workaround :
    Check J-101 pin 1 for 24VDC. If only 1VDC is measured, Check the power supply for 24VDC and replace if needed

  7. #7
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    E000005-001

    Brian8506's Avatar
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    Re: E000005-001

    Did you try to clear error in service mode/function/clear/error? Don't recall if that was necessary on the 5075 but worth a shot.
    Quote Originally Posted by DTarry View Post
    The machine is a 5075 and I replaced the web, reset web count but I still am getting the E-code to replace the web. I am researching the part number for the web sensor. If you have any other ideas I would appreciate the help.

  8. #8
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    Re: E000005-001

    I replaced web sensor, Checked P-CON, I/O P005 bit 15 is a one (1) then went to find J101 to confirm that there is no 24 volts. DC HV Transformer PCB not outputting 24 vdc could not find J101 on Part# FM2-9671-000 but the output of all red wires was 1vdc. Is J101 on this board or the Main Power supply FK2-3472-000?
    IR5570/6570

    Title E005
    -0001

    Error :
    If your Displaying E005-0001 and find under P-CON, I/O P005 bit 15 ( Fixing web solenoid connection detection singnal ) is at 1 or not connected.

    Workaround :
    Check J-101 pin 1 for 24VDC. If only 1VDC is measured, Check the power supply for 24VDC and replace if needed
    [/QUOTE]

  9. #9
    Service Manager 10,000+ Posts
    E000005-001

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    Re: E000005-001

    Quote Originally Posted by DTarry View Post
    I replaced web sensor, Checked P-CON, I/O P005 bit 15 is a one (1) then went to find J101 to confirm that there is no 24 volts. DC HV Transformer PCB not outputting 24 vdc could not find J101 on Part# FM2-9671-000 but the output of all red wires was 1vdc. Is J101 on this board or the Main Power supply FK2-3472-000?
    IR5570/6570

    Title E005
    -0001

    Error :
    If your Displaying E005-0001 and find under P-CON, I/O P005 bit 15 ( Fixing web solenoid connection detection singnal ) is at 1 or not connected.

    Workaround :
    Check J-101 pin 1 for 24VDC. If only 1VDC is measured, Check the power supply for 24VDC and replace if needed
    [/QUOTE]

    ================================================== ====
    When u replace the fixing web, be sure to reset the following counter readings to '0':
    - COPIER>COUNTER>MISC>FIX-WEB
    - COPIER>COUNTER>DRBL-1>FX-WEB



    J101 is on the DC CONTROLLER

    J101.JPG
    DC.JPGDC1.JPG
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #10
    Service Manager 10,000+ Posts
    E000005-001

    teckat's Avatar
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    Re: E000005-001

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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