I have a customer with this Cannon DR-G1100 scanner that makes a high pitched noise when operating. I think a paperclip is lying on a roller shaft. Does anyone have access to a repair manual for this product? My supervisor downloaded a service guide which only describes the product and and the warranty information. Does anyone have a manual that covers the disassembly of this scanner? Thanks in advance for your help!
Found this, check it out and ask in Canon tomorrow for the service manual.
I haven’t worked with Canon gear in years, but they used to use a black grease on a lot of moving parts at the factory.
It works well for a long time, but eventually it breaks down, gets sticky, and creates a high pitched whine under the right conditions.
Don’t cheat and just try to squirt or spray any kind of lube; I can almost guarantee it won’t work, or at least not for long.
You have to disassemble, clean the black stuff off completely (WD40 works well for that), put a light coating of quality grease on, and reassemble.
“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins
Thanks: 
Likes: 
Dislikes: 
Reply With Quote
Bookmarks