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Thread: Lanier MP C3002

  1. #1
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    Lanier MP C3002

    I have a Lanier that is no longer able to scan to gmail, I've seen posts for the other manufacturers concerning a TSL change implemented by Google but haven't seen any remedies for the Ricoh machines. Anybody have any input or solutions I'm overlooking?

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    Retired 10,000+ Posts slimslob's Avatar
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    Re: Lanier MP C3002

    Try changing port number from 465, SSL port, to 587, TLS port.

  3. #3
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    Re: Lanier MP C3002

    Tried the different port numbers when I first started testing for the customer. I'll have to start studying up on the differences in TSL to see if it's an easy fix.

  4. #4
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    Lanier MP C3002

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    Re: Lanier MP C3002

    Is your frimwar current?? if not update it first.....................
    Mystic Crystal Revelations

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    Re: Lanier MP C3002

    Everything is current and all was working as a test bed before Google updated their TSL. I'm beginning to think I will need to issue a device certificate before google will let the copier connect.

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    Re: Lanier MP C3002

    Updated firmware again and all is working as it should be, the account is a ways away so rather than picking and choosing I updated all the firmware so I'm not sure which one actually fixed it. Thanks for the help guys.

  7. #7
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    Re: Lanier MP C3002

    Quote Originally Posted by 88hawkfan View Post
    Updated firmware again and all is working as it should be, the account is a ways away so rather than picking and choosing I updated all the firmware so I'm not sure which one actually fixed it. Thanks for the help guys.
    That's what I usually do.

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