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  1. #11
    Senior Tech 250+ Posts
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    Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

    Service mode, System 2, initialization. Then choose your poison. Keep in mind if you initialize the whole machine you will need to turn the HDD on again. You may or may not lose the address book. Use with caution.

  2. #12
    Service Manager 1,000+ Posts
    Network tab missing after adding Fax and disable DHCP on Bizhub C353


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    Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

    Agree with mincopier, sounds like time to initialize machine. I would also do a "logical" format of the hdd.

  3. #13
    Service Manager 1,000+ Posts
    Network tab missing after adding Fax and disable DHCP on Bizhub C353

    Synthohol's Avatar
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    Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

    Quote Originally Posted by NewGeek View Post
    C:\WINDOWS\system32>ARP -s 192.168.1.222 00:20:6B:61:d1:61
    ARP: bad argument: 00:20:6B:61:d1:61
    aw man, i forgot its dashes not colons. ARP -s 192.168.1.222 00-20-6B-61-D1-61
    im a rusty schlemiel
    been so long since i had to ARP

  4. #14
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    Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

    Quote Originally Posted by mincopier View Post
    Service mode, System 2, initialization. Then choose your poison. Keep in mind if you initialize the whole machine you will need to turn the HDD on again. You may or may not lose the address book. Use with caution.

    Under the initialization tab, there are only 2 options "system error reset" and "data reset", I have tried them both and I still get the waiting ARP message

  5. #15
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    Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

    Quote Originally Posted by Synthohol View Post
    aw man, i forgot its dashes not colons. ARP -s 192.168.1.222 00-20-6B-61-D1-61
    im a rusty schlemiel
    been so long since i had to ARP
    When i hit enter no message appears under it

    C:\WINDOWS\system32>ARP -s 192.168.1.222 00-20-6B-61-D1-61


    C:\WINDOWS\system32>

  6. #16
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    Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

    Quote Originally Posted by copyman View Post
    Agree with mincopier, sounds like time to initialize machine. I would also do a "logical" format of the hdd.
    How do I do a logical format?

  7. #17
    Service Manager 1,000+ Posts
    Network tab missing after adding Fax and disable DHCP on Bizhub C353


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    Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

    Procedure (Logical Format (only when set up with HDD replacement))
    1. Call the Service Mode to the screen.
    2. Touch these keys in this order: [State Confirmation] -> [Memory / HDD Adj.] -> [HDD Format].
    3. Touch [Logical Format].
    4. Press the Start key to start the formatting sequence.
    5. The sequence will be automatically terminated as it is completed.
    6. Turn off the main power switch and turn it on again more than 10 seconds after.
    * Formatting the hard disk will erase all data contained in it.

    NOTE
    • As HDD formatting deletes Movie data, Voice data, OCR dictionary data, PDF/A font, and OCR font, and Unicode font you need
    to reinstall these data as necessary after using this function.

  8. #18
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    Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

    Quote Originally Posted by copyman View Post
    Procedure (Logical Format (only when set up with HDD replacement))
    1. Call the Service Mode to the screen.
    2. Touch these keys in this order: [State Confirmation] -> [Memory / HDD Adj.] -> [HDD Format].
    3. Touch [Logical Format].
    4. Press the Start key to start the formatting sequence.
    5. The sequence will be automatically terminated as it is completed.
    6. Turn off the main power switch and turn it on again more than 10 seconds after.
    * Formatting the hard disk will erase all data contained in it.
    Quote Originally Posted by copyman View Post
    NOTE
    As HDD formatting deletes Movie data, Voice data, OCR dictionary data, PDF/A font, and OCR font, and Unicode font you need
    to reinstall these data as necessary after using this function.
    Thank you, Do i need any of that for the basic use in our org?

  9. #19
    IT Manager 1,000+ Posts bsm2's Avatar
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    Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

    Quote Originally Posted by NewGeek View Post
    Thank you, Do i need any of that for the basic use in our org?
    If you don't have the firmware DON"T format the harddrive of you will get message to install on screen

    ARP request will time out do not connect network cable, than enter ipaddress manual

  10. #20
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    Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

    Quote Originally Posted by bsm2 View Post
    ARP request will time out do not connect network cable, than enter ipaddress manual
    (Number 5) Network option in administrator is missing and it is also missing from service mode, where can I put in a IP address?

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