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Thread: Safecom

  1. #1
    Service Manager 1,000+ Posts kingarthur's Avatar
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    Safecom

    Has anybody encountered CMS Validity Check Error(3) when adding a KM C458e device to Safecom, the customer has upgraded to the latest version of Safecom server, they currently have a couple of C454es on the server, which are working fine, a couple have been removed, all the settings on the device look fine, a new certificate has been generated on each device, can't find what the code means anywhere.
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

  2. #2
    Senior Tech 100+ Posts Kimi's Avatar
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    Re: Safecom

    Yes all the time and it usually comes down to firmware levels on the device.

    If i remember there is a workaround - when adding it to the DS set open api to true.

  3. #3
    Service Manager 1,000+ Posts kingarthur's Avatar
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    Re: Safecom

    I was wondering about the FW, they've all got the latest FW, but on a previous occasion when I had to install a C458, I had to roll back the FW, so I'll give it a try


    Cheers
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

  4. #4
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    Re: Safecom

    Open API?

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