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Thread: Remote Install

  1. #1
    IT Manager 2,500+ Posts bsm2's Avatar
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    Remote Install

    Did my first full remote install today 4 pc's
    Setup print driver and scan to folder. Not to bad took a little more time but it's done.

    Lexmark MX812de

  2. #2
    Trusted Tech 50+ Posts
    Remote Install

    diedux's Avatar
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    Re: Remote Install

    Every other time will take less and less time. Well, at least that's what i wish for you.
    Cheers!

  3. #3
    Trusted Tech 50+ Posts
    Remote Install


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    Re: Remote Install

    I am assuming to are remoting into the customer's computer. What did you use to remote in? I have been using TeamViewer but their user licenses are expensive in my opinion. I can only think of maybe 2 or 3 times that I could not get it to work and it was more than likely the user on the other end.

  4. #4
    IT Manager 2,500+ Posts bsm2's Avatar
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    Re: Remote Install

    Quote Originally Posted by BHM View Post
    I am assuming to are remoting into the customer's computer. What did you use to remote in? I have been using TeamViewer but their user licenses are expensive in my opinion. I can only think of maybe 2 or 3 times that I could not get it to work and it was more than likely the user on the other end.
    Check your PM

  5. #5
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    Re: Remote Install

    We use GotoAssist ourselves. Connectwise is one I'm looking at for next year. It is about $250 cheaper. One of the IT companies we work with uses it.

    We have not done a full install through the remote. A lot of back and forth for the customer but in these times it is not a bad idea. A lot of the speed to get it done is highly dependent on the internet speeds also.

  6. #6
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    Re: Remote Install

    We use Splashtop SOS

    Dirt cheap and it works great with Windows ans Mac

  7. #7
    IT Manager 2,500+ Posts bsm2's Avatar
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    Re: Remote Install

    I use zoho remote has a free and also low cost pay option, but free does what i need works on all OS

  8. #8
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    Remote Install

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    Re: Remote Install

    I use free version AnyDesk. Simple, no registration, no install, no ban due to excessive use.

  9. #9
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Remote Install

    Quote Originally Posted by diedux View Post
    I use free version AnyDesk. Simple, no registration, no install, no ban due to excessive use.
    We also use AnyDesk, simple an troublefree.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  10. #10
    Service Manager 1,000+ Posts
    Remote Install

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    Re: Remote Install

    TeamViewer is by far the best known, is easy for customers to install and most likely to be accepted by IT Managers concerned about security.

    TeamViewer secretly tracks the usage from your computer. When you hit 800 minutes, you are no longer eligible for free usage.

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