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  1. #11
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    Ricoh Aficio MP C2500


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    Re: Ricoh Aficio MP C2500

    Quote Originally Posted by qbert69 View Post
    See Picture. Are you running Windows 10 Professional or a Home Version???Ricoh Aficio MP C2500

    Sent from my SM-N950U1 using Tapatalk
    This things done:

    FeatureName : SMB1Protocol
    DisplayName : SMB 1.0/CIFS File Sharing Support
    Description : Support for the SMB 1.0/CIFS file sharing protocol and the Computer Browser protocol.
    RestartRequired : Possible
    State : Enabled
    CustomProperties :
    ServerComponent\Description : Support for the SMB 1.0/CIFS file sharing protocol and the Computer Browser protocol.
    ServerComponent\DisplayName : SMB 1.0/CIFS File Sharing Support
    ServerComponent\Id : 487
    ServerComponent\Type : Feature
    ServerComponent\UniqueName : FS-SMB1
    ServerComponent\Deploys\Update\Name : SMB1Protocol

    I use the Win Pro

  2. #12
    Service Manager 1,000+ Posts
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    Re: Ricoh Aficio MP C2500

    Quote Originally Posted by Alexon View Post
    This things done:

    FeatureName : SMB1Protocol
    DisplayName : SMB 1.0/CIFS File Sharing Support
    Description : Support for the SMB 1.0/CIFS file sharing protocol and the Computer Browser protocol.
    RestartRequired : Possible
    State : Enabled
    CustomProperties :
    ServerComponent\Description : Support for the SMB 1.0/CIFS file sharing protocol and the Computer Browser protocol.
    ServerComponent\DisplayName : SMB 1.0/CIFS File Sharing Support
    ServerComponent\Id : 487
    ServerComponent\Type : Feature
    ServerComponent\UniqueName : FS-SMB1
    ServerComponent\Deploys\Update\Name : SMB1Protocol

    I use the Win Pro
    Also there is the matter of what port the MP C2500 is set to...is it port 139 or 445? If I remember correctly on this vintage of machine there is no way to set it through the machine web page...you have to do it through TELNET into the machine!!!Ricoh Aficio MP C2500 If I remember correctly, Windows 10 defaults to 445 for SMB V1.

    Sent from my SM-N950U1 using Tapatalk

    Sent from my SM-N950U1 using Tapatalk
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  3. #13
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  4. #14
    Service Manager 1,000+ Posts
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    Re: Ricoh Aficio MP C2500

    Also make sure your "Network Location" Is set to Private/Work and NOT Public!!! Make sure Windows 10 has all updates applied, especially security updates, as I've noticed Microsoft will shutdown certain functionalities until updates are applied and sometimes the PC needs to be restarted during/after updates. Additionally, if you run 3rd. Party security software such as AVG, Kaspersky, etc., make sure you have made a security exception for that specific folder you are scanning to!!!
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  5. #15
    Technician
    Ricoh Aficio MP C2500


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    Re: Ricoh Aficio MP C2500

    Quote Originally Posted by qbert69 View Post
    Also make sure your "Network Location" Is set to Private/Work and NOT Public!!! Make sure Windows 10 has all updates applied, especially security updates, as I've noticed Microsoft will shutdown certain functionalities until updates are applied and sometimes the PC needs to be restarted during/after updates. Additionally, if you run 3rd. Party security software such as AVG, Kaspersky, etc., make sure you have made a security exception for that specific folder you are scanning to!!!

    Telnet

    ether:
    MAC-xxxxxxxxxxxxx
    static:
    inet 192.168.178.30 netmask 0.0.0.0 broadcast 0.0.0.0
    inet6 :: prefixlen 64
    current:
    inet xxx.xxx.xxx.xxx netmask 255.255.255.0 broadcast xxx.xxx.xxx.xxx
    hostname MPC2500


    Default gateway:xxx.xxx.xxx.xxx (192.168.178.254)

    It's mean that Ricoh have a Int. with static IP, should I delete or use this settings in my network?

  6. #16
    Service Manager 1,000+ Posts
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    Re: Ricoh Aficio MP C2500

    The ONLY reason you're using TELNET in this instance is to Verify/Change SMB Information!!! If you are able to print to the MP C2500, don't monkey with any network settings in TELNET!!!

    Quote Originally Posted by Alexon View Post
    Telnet

    ether:
    MAC-xxxxxxxxxxxxx
    static:
    inet 192.168.178.30 netmask 0.0.0.0 broadcast 0.0.0.0
    inet6 :: prefixlen 64
    current:
    inet xxx.xxx.xxx.xxx netmask 255.255.255.0 broadcast xxx.xxx.xxx.xxx
    hostname MPC2500


    Default gateway:xxx.xxx.xxx.xxx (192.168.178.254)

    It's mean that Ricoh have a Int. with static IP, should I delete or use this settings in my network?
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  7. #17
    Technician
    Ricoh Aficio MP C2500


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    Re: Ricoh Aficio MP C2500

    Quote Originally Posted by qbert69 View Post
    The ONLY reason you're using TELNET in this instance is to Verify/Change SMB Information!!! If you are able to print to the MP C2500, don't monkey with any network settings in TELNET!!!
    After I put on the SMB v2, Ricoh allow to connect to the host PC.

    Tested out connectivity and I can browse folders in PC user from Ricoh screen.

    I also change port for 445 and CAL : 1

    Now, when I try scan to folder I have msg:

    “Transmission has failed. To check the current status, press [Scanned Files Status].”

    But as I read before this Aficio MPC 2500 not support SMB v2 without firmware update. Link bellow:

    Effects of disabling SMBv1: Multifunction Printers and Laser Printers | Products & Services | Global | Ricoh

    Any fresh look advice?

  8. #18
    Service Manager 1,000+ Posts
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    Re: Ricoh Aficio MP C2500

    Quote Originally Posted by Alexon View Post
    After I put on the SMB v2, Ricoh allow to connect to the host PC.

    Tested out connectivity and I can browse folders in PC user from Ricoh screen.

    I also change port for 445 and CAL : 1

    Now, when I try scan to folder I have msg:

    “Transmission has failed. To check the current status, press [Scanned Files Status].”

    But as I read before this Aficio MPC 2500 not support SMB v2 without firmware update. Link bellow:

    Effects of disabling SMBv1: Multifunction Printers and Laser Printers | Products & Services | Global | Ricoh

    Any fresh look advice?
    Turn On SMB V1 in System Program Features. Ricoh Aficio MP C2500Ricoh Aficio MP C2500 If that option doesn't show period, there may be a setting in gpedit or registry that is disabling it from showing!!! Aside from that, I have no other advice for you other than what I have given in this thread!!! As it stands, the MFP is EOL & customer really needs to upgrade for security reasons!!!

    Sent from my SM-N950U1 using Tapatalk
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  9. #19
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Ricoh Aficio MP C2500

    My advice is to contact this guy:
    https://www.copytechnet.com/forums/m...pier-tech.html
    For sure it will be wise to update machine FW and use SMBv2.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  10. #20
    Senior Tech 250+ Posts Polo-022's Avatar
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    Re: Ricoh Aficio MP C2500

    Special Firmware : B2385605L_LRC00451.fwu in order to scan SMB
    from Windows 8 and afterwards.
    I have an MP C 2500 in my office for test purposes and it scans to folder
    for Windows 10 Home.
    I didn't test it with "Pro" version. But,
    lately i cannot set up Scan to Folder in Windows 10 Pro enviroment,
    for an MP3555, MP2014, MP C5000.
    All above suggested adjustments have been done.
    Last edited by Polo-022; 06-26-2020 at 02:37 PM.

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