Originally Posted by
slimslob
That is what I got a few years ago when it became available. Depending om how old your modem it may need to be replaced. A couple of moths ago the internet connection started playing yo yo. It came up. It went down. Repeat. I called them on my mobile phone as the as the VOIP home phone didn't work if the modem was down. She ran some checks over the internet and then sent a service tech out. He got there in less than an hour, came in, glanced at the modem and went out to his truck and got a new modem. He said that since the first of the year they had been replacing the type modem I had whether working or not since they were experienced a high failure rate both with the modem itself and the battery in the modem.
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