Originally Posted by
Santander
I am going to assume that the OS is Windows and you are using the manufacturer's print driver installation program. We have found since Win10, Winserver 2016 & 2019 if you do not right click on the print driver setup exe file and "run as administrator" the install for the print driver stalls as you say. The setup program needs to access system files during setup and not running as administrator Windows denies the setup program access to them causing the failure. I do not believe it is the endpoint software that is causing the issue.
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