I really thank you for that. I feel like I'm bugging the shit out of you guys. You just cleared up a lot of things for me. To you more experienced guys, I'm sure this is basic stuff but for me not so much. It's becoming clear to me that I need to buy another router and play around with different configurations.lets break down... your wired and wireless card issue...
say you get internet connected to your house via comcast or other service...
its usually coming to you through a router...
the router usually has ports on the back...
one port has the signal coming in...
and the others sometimes 4 or more... is where you connect your other computers...
lets just deal with your router as a black box...
lets deal with whats coming out of your router...
your router is assigned an ip range by your service provider... subnet and gateway...
and usually this router has dhcp turned on so that it can pick any ip address in that pool...
you can have lets say their are four ports... you can have four computers directly connected...
which would have their own ip address assigned by dhcp...
say you wanted to expand how many computers could connect...
then you would connect one of those ports to a switch... all this does is expand the amount of ports that the router from your provider uses...
say your router had wifi... then you can connect more devices this time via wifi... with no direct connection...
say the signal was too weak from wifi to get to a certain room...
then you would have a wireless bridge or a repeater -- the strategy is that this device or pair of devices... grabs the weak wifi signal and repeats it at a higher strength so you can connect via wifi... but you connect to the repeater and the repeater connects to your devices wifi...
think of the repeater as a network switch without wires...
thats a basic home network with just the router from your service provider...
now lets say you wanted to create your own little network...
you can connect your service provider router to a router that you bought...
now the service provider router would be feeding a signal out of one of its ports... directly into the input of your router...
and in this router you can create your own ip range, subnet, gateway...
depending on the sophistication of your own router... you might have various kinds of protections built into it... routers can be quite sophisticated...
and then you can connect switches and repeaters and do all that stuff under the protection of your own router...
now what we just discussed is the basics of a local area network... but with a few more bells and whistles and a lot more finances thats what your internet service provider is doing when they put a router in your home...
as an aside... most internet service providers don't like you to know that you can buy a router that meets their specs and only pay for the internet usage and not the equipment rental or purchase fees...
an aside...
ok... where does the problem come in...
sometimes you might go to a customer site that has somethings connected to devices connected to their internet service provider router and some connected to thier router... if their router is setup where dhcp is disabled then their router is functioning as a network switch... no problem... everyone can communicate with each other... no problem... but if their router is connected as a router with dhcp turned on... depending on the traffic some devices on the router may not be able to communicate with others on the service provider router... you will have internet to everybody but your scanning to folder and email can break... because not everyone can see everyone else...
this is usually when you call in their it person... you don't want to be redesigning their it infrastructure for your copier... too much liability... but you want to be able to explain the problem to the customer so they can decide what they want to do and who to call...
now their is a way to do it by playing with routing tables in the routers... these are the tables that routers have that tell them what devices they have connected to and what their associated addresses are... -- above your paygrade
their is also a way to do it as mentioned above by connecting everyone to the same router or getting a bigger router and having everyone connect to that... -- above your paygrade...
as it for the copier you are responsible for the copier and its functionality... if within reason you cannot get it functioning as expected... it then falls on the inhouse IT person... if there is no inhouse IT person... then it falls on you with a nice fat fee per hour... and with the understanding that you will have to make changes to their network and you may even have to bring in your own outside contractor that the client will have to pay for... and with the understanding in writing ofcourse that if it all goes up someones nether regions your are not liable... because its their responsibility to make sure that they have the proper power outlets to fully power the copier and proper network support and layout to get fully utilize the desired copier features...
now you can try and bind multiple ip addresses to local computers and it might work but in my experience sooner or later the customer will find a way to undo it... because they interact with the computers all the time... it can turn into an unneeded headache... you might find yourself at the customer site every month fixing what they broke... believe you me... I have been there... so always try for the simplest solution... and teach the IT person how to resolve the issue and then you will find him to be your greatest ally atleast till they fire him or he moves on...
thats my working theory at the moment... always subject to change...
Thanks again!!!!
Bookmarks