concering wifi and cloud printing
you will find that the built-in wifi on most commercial copiers is weak on purpose...
this is so that the customer has to buy the handy dandy wifi card from the dealer...
its just how it is...
the cloud printing is simply an app that logs into the wifi network and finds the printer and lets the customer print...
if you practice getting this to work... on an android phone... you should be good... any issues... walk a customer through by demonstrating on your phone the steps... or doing it on your phone while doing it on theirs...
the iphone can be a doozy... some of them have different ways of doing things... but if you know how to do airprint... it makes things a lot easier...
airprint is apples cloud printing protocol... (thats my understanding... they may have a different name for it by now... but thats what they called it in my time)
AirPrint - Wikipedia
special note: if the customer is doing any printing from their phone... they have to be on the wifi the copier is on... and the copier has to have all the apropriate options checked and enabled if not you could be there a long time trying to get cloud printing to work only to find out that the guys that prepped the copier had airprint and supporting settings on the copier turned off...
note: if you see bonjour on your copier... its an airprint related setting so turn it on...
now that you got that feather in your cap your next step is to connect to your smart phone to it...
most people dont walk around with laptops anymore its all smart phones... and their apps... so thats going to be the game for guest printing / cloud printing...
for android... if you can print from your android phone... you are good...
for iphone... I recommend getting a 1st or or second gen phone for at most $50... you are only using the iphone on the wifi network and getting airprint to work...
you might have other apps on the iphone side but its probably going to be airprint thats your friend...
so with all your getting make sure your to learn your copiers airprint settings... if it has none... then its going to be app time... and its best to consult your systems engineer as to which he/she recommends well before you get to customer site... remember if it can go wrong with an iphone it typically will but if it goes perfect its as smooth as silk... and it typically is... but you need to practice... remember iphones may have many ways to get to the same function but if you know the function you want the customer can guide you to it... if you can show it to them from your iphone... they won't get upset...
they know the iphone can be eccentric at times... so iphone users tend to be a forgiving lot... wink wink
note: test all this stuff in office before you get customer... lot less headaches... and if you have a nonairprint printer verify that your strategy of printing to it via iphone and smart phone works before you get to customer and explain to customer how it works... if not you are in for a world of butt hurt...
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