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  1. #81
    Retired 10,000+ Posts
    Need some advice on learning networking

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    Re: Need some advice on learning networking

    Quote Originally Posted by BillyCarpenter View Post
    I ran Net View and all it showed me was the name of the computer I am on.
    Then yours is the only in the workgroup.

  2. #82
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Need some advice on learning networking

    Quote Originally Posted by bsm2 View Post
    Yes but some Enterprise clients can reserve an IPaddress using a dhcp reservation using the MAC address of the NIC card in that case you would leave it on DHCP and the machine would always get the same ipaddress
    Was about to say the same.

    Interesting story. I was at customers yesterday to update some Bizhubs firmware. First machine everything went good instead after update machine IP address went to 169.x.x.x range. They have all machines IPs reserved using the MAC address so it was quite strange. Turned out being machine model specific firmware during update change the MAC to 12 zeroes and switch security blocks this port.
    Anyway it was my bad as i was leaving network plugged in. Next few machines didn't have such a trouble as i unplugged network before update. They have another models(another firmware to update) and as per test i leaved network plugged, no problems with blocked ports at all. Weird but good lesson for me. Never forget to unplug network before repairs or FW update.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  3. #83
    Service Manager 10,000+ Posts
    Need some advice on learning networking

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    Re: Need some advice on learning networking

    Quote Originally Posted by slimslob View Post
    Then yours is the only in the workgroup.
    Sorry, I misunderstood. I thought it would show me the IP address for everything on my network. I must have 30 different devices on my network and all Net View showed my was the name of the computer I was on.

    I use Advanced IP Scanner to see all the IP addresses used on the network. Is there any way to look at that using Command Prompt?

  4. #84
    Service Manager 10,000+ Posts
    Need some advice on learning networking

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    Re: Need some advice on learning networking

    Quote Originally Posted by tsbservice View Post
    Was about to say the same.

    Interesting story. I was at customers yesterday to update some Bizhubs firmware. First machine everything went good instead after update machine IP address went to 169.x.x.x range. They have all machines IPs reserved using the MAC address so it was quite strange. Turned out being machine model specific firmware during update change the MAC to 12 zeroes and switch security blocks this port.
    Anyway it was my bad as i was leaving network plugged in. Next few machines didn't have such a trouble as i unplugged network before update. They have another models(another firmware to update) and as per test i leaved network plugged, no problems with blocked ports at all. Weird but good lesson for me. Never forget to unplug network before repairs or FW update.
    Very interesting. I would have been at a loss. How did you figure out to unplug the machine from the network to correct the problem?

  5. #85
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Need some advice on learning networking

    Quote Originally Posted by BillyCarpenter View Post
    Very interesting. I would have been at a loss. How did you figure out to unplug the machine from the network to correct the problem?
    Disconnect the network cable is SOP for firmware updates with most copier companies.

  6. #86
    Service Manager 10,000+ Posts
    Need some advice on learning networking

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    Re: Need some advice on learning networking

    Quote Originally Posted by bsm2 View Post
    Disconnect the network cable is SOP for firmware updates with most copier companies.

    I had no idea. I don't remember seeing that in the manual. But will unplug from now on. Thanks.

  7. #87
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Need some advice on learning networking

    Quote Originally Posted by BillyCarpenter View Post
    Very interesting. I would have been at a loss. How did you figure out to unplug the machine from the network to correct the problem?
    At first machine network port has no lights. Secondly we together with their IT plugged machine in another wall network port with long enough cable and machines linked in. Then IT called someone to check if switch port is down...they had in switch log 12 zeroes MAC. So it's basically 1+2+3...nobody has magic wand.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  8. #88
    Retired 10,000+ Posts
    Need some advice on learning networking

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    Re: Need some advice on learning networking

    Quote Originally Posted by bsm2 View Post
    Disconnect the network cable is SOP for firmware updates with most copier companies.
    Ricoh recommends disconnecting the network cable and the phone line if the MFP has a FAX option installed.

  9. #89
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Need some advice on learning networking

    Quote Originally Posted by slimslob View Post
    Ricoh recommends disconnecting the network cable and the phone line if the MFP has a FAX option installed.
    Konica Minolta manuals I have read never mention that network cable should be disconnect prior FW update.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  10. #90
    Trusted Tech 50+ Posts DFM914's Avatar
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    Re: Need some advice on learning networking

    Just do as many installs as you can in different network environments, you will learn a ton over time.

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