Scan to folder problem

[BillyCarpenter]

We did an install today on a Kyocera 4551ci. I set up scan to folder on 2 computers and it worked fine. About an hour later I get a call and now they can't scan to folder on either computer. I go back and find that the security and share permissions had mysteriously changed. I changed back and everything was fine.

I'm thinking their security software is changing the settings. They are using Kaspersky. Anyone ever had this problem and do you have any suggestions. Thanks?

[BillyCarpenter]

I think I have if figured out. I downloaded a free trial of Kaspersky Total Security on my personal computer and sure enough it changed my permissions on a shared folder that I created. Turns out that you can go under settings in Kaspersky and exclude individual folders from Kaspersky. This shit is for the birds.

[bsm2]

Kaspersky software is Russian
Not recommended by US GOVERNMENT

Some anti virus will block smb scanning and ftp.
Usally you can add the copier ipaddress.
Have not had one that blocked sharing.

Also sometimes a Windows update will do that or reset windows firewall setting back to defaud.

[BillyCarpenter]

Kaspersky software is Russian
Not recommended by US GOVERNMENT

I can believe it. I don't like it. I'm about to uninstall this bullshit.

[bsm2]

U.S. Government Formalizes Kaspersky Ban

[BillyCarpenter]

U.S. Government Formalizes Kaspersky Ban

Thanks for the article. I just emailed it to my customer and recommended that he stop using it at once. I also noticed that it slowed my computer down.

[bsm2]

Ive been use Vipre for my Windows Pc's

HSN used to sell a Lifetime but looks like best is 5 years for 8 Pc's 99.00 that's still a good deal. Black Friday May be cheaper

US company

[Bix]

These are the paranoia of the United States.
Kaspersky is one of the best antivirus in Europe. Usually if it blocks scans it is because the folder is not secure (for example SMB 1.0). It doesn't usually block randomly.
This is not solving a problem, it is trying to bypass the problem by asking the customer to remove a program that is inconvenient for you.

[bsm2]

These are the paranoia of the United States.
Kaspersky is one of the best antivirus in Europe. Usually if it blocks scans it is because the folder is not secure (for example SMB 1.0). It doesn't usually block randomly.
This is not solving a problem, it is trying to bypass the problem by asking the customer to remove a program that is inconvenient for you.

Security Risk Identified by multiple US Government Agencies. Banned for use in any Federal Agencies computer.
FYI it was banned under the Trump Administration.

[BillyCarpenter]

These are the paranoia of the United States.
Kaspersky is one of the best antivirus in Europe. Usually if it blocks scans it is because the folder is not secure (for example SMB 1.0). It doesn't usually block randomly.
This is not solving a problem, it is trying to bypass the problem by asking the customer to remove a program that is inconvenient for you.

Interesting.

Since I'm a rookie to all of this, I rely on the expertise of the more experienced members. I have a few comments and questions.


It's my understanding that SMB 1.0 is permanently disabled and cannot be turned back on. True or false?

I just went in powershell and disabled SMB 2.0 and scan to folder no longer worked. I expected that. I just wanted to see for myself as I had never disabled SMB 2.0 before.

Here's my last question. Is it the job of a copier company to learn every security program under the sun and make it work for the copier that's being installed?