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  1. #31
    Service Manager 5,000+ Posts
    Latest Windows Update/BSOD

    SalesServiceGuy's Avatar
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    Re: Latest Windows Update/BSOD

    Quote Originally Posted by tsbservice View Post
    As other member said - M$ are big part of keeping our jobs

    ... as indicated this should all be billable labor. It is rarely the copier's fault.

  2. #32
    Service Manager 1,000+ Posts
    Latest Windows Update/BSOD

    copiertec's Avatar
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    Re: Latest Windows Update/BSOD

    Quote Originally Posted by SalesServiceGuy View Post
    ... as indicated this should all be billable labor. It is rarely the copier's fault.
    If we have to touch anything concerning service....it's a billable. I can't remember the last time an attorney, doctor, engineer, plumber, electrician or AC, did anything for free for us. There is a saying I once heard and it's true- "cheap work is not good and GOOD work is not cheap." If you are doing work for a company and they want it for free...run! Because come tax time, if they have hired a good tax person... it's called an expense and it's tax deductible along with that depreciating piece of technology... most of us call it a "copier."

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