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  1. #11
    Service Manager 1,000+ Posts rthonpm's Avatar
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    Re: Ricoh smb scanning with end to end encyrption

    Quote Originally Posted by Brianneoe View Post
    I might be all wet on this but you have nothing to lose at this point. Have you telnet into the MFP and changed "smb client auth 3" and then logout? I just ran a test on a C306 and it took..
    You may be on to something here. Between this and making sure that the machine is using port 445 for SMB this may resolve the issue. It's been years since I've seen an NTLM issue in the wild, but it's definitely worth checking.

    Sent from my BlackBerry using Tapatalk

  2. #12
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    Re: Ricoh smb scanning with end to end encyrption

    Mother Ricoh help desk had me telnet in and set smb to "2". According to him there is 0,1,2 as options here. He did not mention a 3. I am going to try that first chance I get which probably will be on Wed. Thanks all. Will post back any results.
    Sex with my wife is like driving a Ferarri at 190 m.p.h.
    Yeah, I don't get to do that either


    My luck they will bury me with a winning lottery ticket in my pants pocket

  3. #13
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    Re: Ricoh smb scanning with end to end encyrption

    When I can't get smb to work I will use a little ftp file to scan to folder. You get the same results you are just using a different vehicle to get there.

  4. #14
    Service Manager 1,000+ Posts rthonpm's Avatar
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    Re: Ricoh smb scanning with end to end encyrption

    Quote Originally Posted by Reed View Post
    When I can't get smb to work I will use a little ftp file to scan to folder. You get the same results you are just using a different vehicle to get there.
    Which may require additional permission from the customer as well. Nothing like potentially adding an unauthorised server to the company's environment.

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  5. #15
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    Re: Ricoh smb scanning with end to end encyrption

    Quote Originally Posted by Reed View Post
    When I can't get smb to work I will use a little ftp file to scan to folder. You get the same results you are just using a different vehicle to get there.

    Thank you for your suggestion, but this is a no go. The whole purpose of the server is it being secured. On a side note, I have run ftp server (filezilla) on workstations and servers where the anti-virus has totally locked down smb. It works the same in the customer's eyes. One case in particular a financial planner. He has an older copier that will only do SMB1 scanning. Didn't want to upgrade (cheap bugger) filezilla was the trick for him.
    Sex with my wife is like driving a Ferarri at 190 m.p.h.
    Yeah, I don't get to do that either


    My luck they will bury me with a winning lottery ticket in my pants pocket

  6. #16
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh smb scanning with end to end encyrption

    Quote Originally Posted by tonerhead View Post
    Thank you for your suggestion, but this is a no go. The whole purpose of the server is it being secured. On a side note, I have run ftp server (filezilla) on workstations and servers where the anti-virus has totally locked down smb. It works the same in the customer's eyes. One case in particular a financial planner. He has an older copier that will only do SMB1 scanning. Didn't want to upgrade (cheap bugger) filezilla was the trick for him.
    Filezilla is one of the few providers that does offer a secure, SFTP, option that won't get you banned from a customer location. Filezilla(R) Secure FTP on Windows Server 2019

  7. #17
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    Re: Ricoh smb scanning with end to end encyrption

    would changing the smb authentication level from lvl2 to lvl3 or even lvl4 in the web interface do anything for this. admittedly I am looking at an IM C3000 where I saw this setting. I admit I'm a little out of my depth on this subject.
    I do recognize most of what you guys are saying are words.

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