Scan to SMB

[slimslob]

Even if the shares are the same which it most likely would be if you set them up. The Hostname is what directs the scan to the correct pc.

A simple check in the address book will most likely reveal the problem that you should have easily checked onsite the first time.

You could also remote in and fix it without having to visit the site if you have the technology.

Ruling out what it CAN'T be before you even do basic troubleshooting is a recipe for rookies. ie order a main board

99% of the time is something easy.

More bullshit from the so called IT person who advises people to use FTP.

[slimslob]

Your right don't argue listen is the number 1 skill you need to learn.

Get some training.

Apparently there are thousand of skills that you are totally lacking in. You keep letting your inferiority show.

[bsm2]

More bullshit from the so called IT person who advises people to use FTP.

Sorry its way above your skill level

Maybe Billy can wipe the guys PC like the last time he had a print problem.

[BillyCarpenter]

Apparently there are thousand of skills that you are totally lacking in. You keep letting your inferiority show.

He really does. The crazy thing is that if you asked him to explain SMB that he couldn't do it. Print Whisperer did a fantastic job of explaining it and I learned from him. bsm2 is too stubborn to learn because he's too busy trying to pretend he knows more than he does.

[bsm2]

He really does. The crazy thing is that if you asked him to explain SMB that he couldn't do it. Print Whisperer did a fantastic job of explaining it and I learned from him. bsm2 is too stubborn to learn because he's too busy trying to pretend he knows more than he does.

From the Guy who has no skill no factory training no certifications. Do you even have a tech id with Kyocera

It's just embarrassing

Get some factory training you can't learn everything from YouTube

[BillyCarpenter]

From the Guy who has no skill no factory training no certifications. Do you even have a tech id with Kyocera

It's just embarrassing

I'm lucky that I know how to make a sandwich. It's a daily struggle to survive.

[bsm2]

I'm lucky that I know how to make a sandwich. It's a daily struggle to survive.

Be sure to wipe the guys pc like the last time

That will fix it for sure

[Rewind!]

Just going to add my 2 cents... dependant on the size of the network, backup scripts, and devices there could be replication of certain folders/files on more than 1 computer (I have scripts setup to duplicate files in desktops and documnets folders in case of failures). The above mentioned setup normally requires a running active directory on a domain. There are also "Cloud Based" share drives that could replicate this same issue as there are ulitimately 1 location (i.e google drive, onedrive bussines).

JC

[Santander]

Does Kyocera allow you to setup groups for scanning like Ricoh does? Create the group, create the individual destinations, add the destinations to the group, select the group when scanning.

Yes you can setup a scan group on a KYO. Kyo also allows you to individually select multiple computers for a scan function without setting up a group.

[PrintWhisperer]

I ran into a strange occurrence the other day that I'm having a hard time wrapping my mind around. Perhaps some can shine some light on it.
....
Here's the strange thing that happened. When I scanned to one of the PC's, the document appeared in the scan folder on the intended destination but also was in the scan folder on a totally different PC.

Thoughts?

Billy I don't know if we ever established that this was a Kyocera, but I found something which is a possibilty.

You may be crazy, but not in this case

Corrective measures for Broadcast failure when using Send function
A failure of sending to unintended destinations in broadcast by performing a certain operation while using the send function.
[Phenomenon/occurrence]
When closing the job setting screen with [Cancel] key, the setting is retained and it is broadcasted with an unintended destination in the next sending. (Main unit firmware factor)
(*1) Applicable to broadcast with FAX, Box send, Send to SMB/FTP/E-mail, also same in Accessibility Display
1. Press [Start] key to send FAX when setting a job for FAX without pressing [OK] key. *
2. Job setting screen reappears after sending and press [Cancel].
3. Next destination is set to send with the job setting retained.
4. Sent with the destination set in above 1.
*: If pressing [OK] at 1, there is no problem when pressing [Cancel] at 2.
KDCQA-7638
2VG-1751