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  1. #11
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: Fingerprint Authentication

    I have a Ricoh Streamline customer who is ordering badges for use for Streamline use only, as they have no other use for cards, such as secure doors.

    They are looking at getting the fob style “cards” instead of the traditional “credit card” types. A lot easier to carry around.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

  2. #12
    Master Of The Obvious 10,000+ Posts
    Fingerprint Authentication

    blackcat4866's Avatar
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    Re: Fingerprint Authentication

    Quote Originally Posted by SalesServiceGuy View Post
    what specific kind of businesses that had a MFP, that you serviced, had this kind of security requirement? What industry? What brand MFP?

    ... any idea if the Security requirement came from their HQ or 3rd party Managed IT provider?
    The customer I'm thinking of was an aftermarket auto parts retailer: fancy running boards, light kits, stereos, alarm systems, etc. And no, the requirement did not come from corporate, it was just a lone security obsessed IT guy. The machine was a Kyocera AlphardI Venus. At first, he would not give me any authentication at all ... didn't want me to use the machine at all. I have no problem with that. I went to the car and got assigned to another call. After that occasion, he conceded a login, but changed all the passwords after each service call. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #13
    Service Manager 5,000+ Posts
    Fingerprint Authentication

    SalesServiceGuy's Avatar
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    Re: Fingerprint Authentication

    Toshiba's user guide recommends the use of SecuGen products, the self claimed #1 vendor in this space.

    Typical Applications

    • Mobile, PC, or network security
    • Bank and financial systems
    • Medical information systems
    • Labor and attendance tracking
    • Any password-based application

  4. #14
    Service Manager 5,000+ Posts
    Fingerprint Authentication

    SalesServiceGuy's Avatar
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    Re: Fingerprint Authentication

    SecuGen describes their finger print readers as:

    "Auto-On automatic finger detection and Smart Capture for quality scanning of dry, moist, aged, scarred, and difficult-to-scan fingers".

    They range in price from as little as $45.00 to $75.00 each and are certified by the FBI.

    There are at least nine OEMs in this space.

    There is even such a thing as a four finger, finger print reader.

    This is part of a seemingly large industry known as Biometrics.

    Fingerprint Scanners – Fulcrum Biometrics, Inc

  5. #15
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Fingerprint Authentication

    Quote Originally Posted by SalesServiceGuy View Post
    SecuGen describes their finger print readers as:

    "Auto-On automatic finger detection and Smart Capture for quality scanning of dry, moist, aged, scarred, and difficult-to-scan fingers".

    They range in price from as little as $45.00 to $75.00 each and are certified by the FBI.

    There are at least nine OEMs in this space.

    There is even such a thing as a four finger, finger print reader.

    This is part of a seemingly large industry known as Biometrics.

    Fingerprint Scanners – Fulcrum Biometrics, Inc
    Seems like an idea that looks great on paper but rarely used or wanted by mainstream companies. Probably lots of service calls just to make a copy.

  6. #16
    Service Manager 5,000+ Posts
    Fingerprint Authentication

    SalesServiceGuy's Avatar
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    Re: Fingerprint Authentication

    Quote Originally Posted by bsm2 View Post
    Seems like an idea that looks great on paper but rarely used or wanted by mainstream companies. Probably lots of service calls just to make a copy.
    .. we will soon find out but definitely a lower cost solution than card readers. As there are no moving parts, once a person has registered their finger prints I am not sure what service calls there would be.

  7. #17
    Service Manager 10,000+ Posts
    Fingerprint Authentication

    BillyCarpenter's Avatar
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    Re: Fingerprint Authentication

    To me there are two vantage points.


    From the technician standpoint, it's just another thing that can go wrong.

    From a sales perspective it's another arrow in our quiver and there can never be enough.

    In the big picture this is a very small niche market. If you stumble up on someone that needs one...great. But I wouldn't waste time seeking them out. My time is better spent elsewhere.
    Growth is found only in adversity.

  8. #18
    Service Manager 5,000+ Posts
    Fingerprint Authentication

    SalesServiceGuy's Avatar
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    Re: Fingerprint Authentication

    Biometrics is a large industry that requires local service providers like office equipment dealers to service everything from finger print readers to iris readers to self identity kiosks. Many users who own iPhones use biometrics every day with the built in FAceID feature.

    COVID caused the market to recently explode as gov'ts struggled to control their borders and businesses vulnerable to theft and security issues wanted to control their premises.

  9. #19
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    Re: Fingerprint Authentication

    I have used a biometric reader on devices linked with PaperCut before, it acts like a USB card reader would copier side but in 8 years I had 2 customers use it as they used it for their catering system (it was a school), it worked out at about £1200 per copier, very little uptake due to the cost and that was pre covid, in my eyes I would not recommend it, far cheaper to implement cards and readers if they didn't already have them.

  10. #20
    Service Manager 5,000+ Posts
    Fingerprint Authentication

    SalesServiceGuy's Avatar
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    Re: Fingerprint Authentication

    Quote Originally Posted by MattL View Post
    I have used a biometric reader on devices linked with PaperCut before, it acts like a USB card reader would copier side but in 8 years I had 2 customers use it as they used it for their catering system (it was a school), it worked out at about £1200 per copier, very little uptake due to the cost and that was pre covid, in my eyes I would not recommend it, far cheaper to implement cards and readers if they didn't already have them.
    ... They range in price from as little as $45.00 to $75.00 each and are certified by the FBI.

    ... I think your experience is a little dated. Cards reader can cost in excess of $500.00.

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