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  1. #1
    Service Manager 10,000+ Posts
    USB Device not working properly

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    USB Device not working properly

    This is a strange problem. I have a Zero Delay Board which is plugged in to the PC via USB cable. This device is used to map a button to a key stroke for gaming. It works fine on another PC but not recogizing the button on my gaming PC.

    Any ideas?
    Growth is found only in adversity.

  2. #2
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Re: USB Device not working properly

    What's the USB version of the port? USB 2? USB 3?

    What does Device Manager show?



    Sent from my BlackBerry using Tapatalk

  3. #3
    Service Manager 10,000+ Posts
    USB Device not working properly

    BillyCarpenter's Avatar
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    Re: USB Device not working properly

    Quote Originally Posted by rthonpm View Post
    What's the USB version of the port? USB 2? USB 3?

    What does Device Manager show?



    Sent from my BlackBerry using Tapatalk

    I think it's USB 2 and I can't make head nor tails of device manager. What exactly should I be looking for?


    When I plug in the device, I can pull it up and go to the test menu but it's not recogizing the button. Works fine on a different PC.
    Growth is found only in adversity.

  4. #4
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Re: USB Device not working properly

    It should come up as a human interface device or as something connected to the USB controller.

    Have you checked any website for the company that makes it for any software or updates?

    Sent from my BlackBerry using Tapatalk

  5. #5
    Service Manager 10,000+ Posts
    USB Device not working properly

    BillyCarpenter's Avatar
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    Re: USB Device not working properly

    Quote Originally Posted by rthonpm View Post
    It should come up as a human interface device or as something connected to the USB controller.

    Have you checked any website for the company that makes it for any software or updates?

    Sent from my BlackBerry using Tapatalk


    I see no drivers for my device. The only thing out of the ordinary that I see in Device Manager is that it shows an Unknown Device. Don't know what that means or how to correct it.
    Growth is found only in adversity.

  6. #6
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Re: USB Device not working properly

    It means your computer doesn't know what the device you connected to it is. You likely need to install some kind of driver that is installed on the other machine that it works on.

    Sent from my BlackBerry using Tapatalk

  7. #7
    Service Manager 10,000+ Posts
    USB Device not working properly

    BillyCarpenter's Avatar
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    Re: USB Device not working properly

    Quote Originally Posted by rthonpm View Post
    It means your computer doesn't know what the device you connected to it is. You likely need to install some kind of driver that is installed on the other machine that it works on.

    Sent from my BlackBerry using Tapatalk

    This is a major problem for me because I've made a lot of progress gettting my vitual pinball machine built but if I can't get this resoloved, it's all for naught because the buttons won't work.

    Help!!!!
    Growth is found only in adversity.

  8. #8
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: USB Device not working properly

    What color is the USB port that you’re plugging into on the PC?

    If it’s black, it’s 2.0; version 3.0 ports are blue.

    Even if the device is 2.0, the specs are way better on 3.0, and it may behave differently.

    I had a customer with several Fujitsu scanners (I think 6 in all) that were 2.0, but behaved terribly when plugged into 2.0 ports.

    When we used 3.0 ports, they worked properly.

    Just a thought.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

  9. #9
    Service Manager 10,000+ Posts
    USB Device not working properly

    BillyCarpenter's Avatar
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    Re: USB Device not working properly

    Quote Originally Posted by KenB View Post
    What color is the USB port that you’re plugging into on the PC?

    If it’s black, it’s 2.0; version 3.0 ports are blue.

    Even if the device is 2.0, the specs are way better on 3.0, and it may behave differently.

    I had a customer with several Fujitsu scanners (I think 6 in all) that were 2.0, but behaved terribly when plugged into 2.0 ports.

    When we used 3.0 ports, they worked properly.

    Just a thought.

    I tried every USB port with no success. I just installed the latest chip set for this PC and that clearned up the "unknown" devices. The game controller still isn't working though. Hopefully, I get it sooner or later. Frustrating.
    Growth is found only in adversity.

  10. #10
    Service Manager 1,000+ Posts
    USB Device not working properly


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    Re: USB Device not working properly

    Can you go to the manufacturer website to look for the driver, or look for an FAQ for the device?

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