Originally Posted by
Hansoon
Thanks guys,
The reason for asking is following. Customer has an old bizhub-C-360 in a network with only Apple hardware, which suddenly stopped scanning to e-mail. After I changed the TX SMTP settings under "Use SSL/TLS" from its original "OFF" setting to "SMTP over SSL" it started instantly working with transferring the scans from the BH-C360 to their e-mail account. The provider seemingly had changed the protocols requirements. So everybody was happy for the moment.
Now suddenly the customer phoned me that scanning stopped again. Since I remotely recall, colleagues here in the panel were warning that these very old generation machines would not any longer meet the modern protocols for sending e-mails, it could be that this is now the new situation. Perhaps the provider continued to tighten the safety even more. That would mean that the customer needs another machine. I was thinking about a BH-C-284e or BH-C-368.
I have no time for at least two weeks to provide them such a newer generation machine. Therefore, I was considering a workaround for the moment by putting a W10 pc in their network as a "Scanserver" using Scan>FTP until new equipment would be available.
So the BH-C-360 would then momentarily scan to the W10 pc using the FTP protocol (which I love btw for its reliability) and the customer would pick up those scans with their Apple stuff using the network.
Clunky or a relatively good idea? What do you think?
Hans
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