scan to document server copier series

**aviso66** · 10-31-2023

Recently i tested scan to document server using our ricoh mpc4503 and mp5000. surprisingly i am able to download those document from the webimage. because some older model like the mp3351, i tested it before when i scan to document server and access the document through the webimage, i am not able to retrieve the file or download it

**KenB** · 10-31-2023

You need the file format converter option in order to download the files from the document server.

This is not an SD card, software, or firmware. It is a physical PCB that installs in the MFP.

**slimslob** · 10-31-2023

What are you logging into WIM as. I know on older models you had to log in as a user, not an administrator. Administrator(s) could only see thumbnails.

**anothertech** · 10-31-2023

Originally Posted by slimslob

What are you logging into WIM as. I know on older models you had to log in as a user, not an administrator. Administrator(s) could only see thumbnails.

That's good to know. I've been looking for a way to do that.

**aviso66** · 11-04-2023

Originally Posted by slimslob

What are you logging into WIM as. I know on older models you had to log in as a user, not an administrator. Administrator(s) could only see thumbnails.

ok, i didnt login i just go into wim and straight to document server.

Do you mean i can login as using the username and password that i created from the address book?

**slimslob** · 11-04-2023

Originally Posted by aviso66

ok, i didnt login i just go into wim and straight to document server.

Do you mean i can login as using the username and password that i created from the address book?

The man thing is that an admin cannot download from the Document Server. Just as an admin cannot use any of the Functions.

I had a customer with a C2550 that used it all the time.