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  1. #1
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    Samsung 6332 dn smtp send error

    First i had a connection error and got past that. Now it always displays smtp send error, ive tried multiple smtp, pop 3 settings with user authentication and none have worked so far for gmail smtp anyhelp would be great..
    Thanks

  2. #2
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Samsung 6332 dn smtp error

    check if customer changed password and also check less secure apps is turned on

  3. #3
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    Re: Samsung 6332 dn smtp error

    [QUOTE=bsm2;1400037]check if customer changed password and also check less secure apps

    Tried both still get smtp send error

  4. #4
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Samsung 6332 dn smtp send error

    put 8.8.8.8 as 2nd dns

    was it working and stop or just setting it up

  5. #5
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    Samsung 6332 dn smtp send error


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    Re: Samsung 6332 dn smtp send error

    If I recall the SCX6332 is a pretty old machine and may not be able to support gmail

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    Re: Samsung 6332 dn smtp send error

    Quote Originally Posted by scanmc View Post
    If I recall the SCX6332 is a pretty old machine and may not be able to support gmail
    Kk i was just settin it uo should i use a different smtp provider?

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    Re: Samsung 6332 dn smtp send error

    Quote Originally Posted by scanmc View Post
    If I recall the SCX6332 is a pretty old machine and may not be able to support gmail
    Kk i was just settin it uo should i use a different smtp provider?

  8. #8
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Samsung 6332 dn smtp send error

    does your machine support ssl or tls?


    • Gmail SMTP server address: smtp.gmail.com
    • Gmail SMTP username: Your Gmail address (for example, example@gmail.com)
    • Gmail SMTP password: Your Gmail password
    • Gmail SMTP port (TLS): 587
    • Gmail SMTP port (SSL): 465
    • Gmail SMTP TLS/SSL required: on



    ully qualified domain name of SMTP service aspmx.l.google.com
    Configuration options
    • Port 25
    • TLS not required
    • Dynamic IPs allowed
    • Can only send to Gmail or G Suite users
    Authentication requirements None

  9. #9
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    Re: Samsung 6332 dn smtp send error

    Quote Originally Posted by bsm2 View Post
    does your machine support ssl or tls?


    • Gmail SMTP server address: smtp.gmail.com
    • Gmail SMTP username: Your Gmail address (for example, example@gmail.com)
    • Gmail SMTP password: Your Gmail password
    • Gmail SMTP port (TLS): 587
    • Gmail SMTP port (SSL): 465
    • Gmail SMTP TLS/SSL required: on



    ully qualified domain name of SMTP service aspmx.l.google.com
    Configuration options
    • Port 25
    • TLS not required
    • Dynamic IPs allowed
    • Can only send to Gmail or G Suite users
    Authentication requirements None
    It doesnt show any tls or ssl options to confige at all dont think that supported in this machine

  10. #10
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    Samsung 6332 dn smtp send error

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    Re: Samsung 6332 dn smtp send error

    Quote Originally Posted by scanmc View Post
    If I recall the SCX6332 is a pretty old machine and may not be able to support gmail
    If the SCX6332 is too old to support TLS which is required now by most email providers, your only option is to use aspmx.l.google.com as the SMTP server. You will be limited sending messages to only Gmail or G Suite users. You may have to configure the authentication email address to allow "Less Secure Apps".
    Send email from a printer, scanner, or app - G Suite Admin Help

    Your other option is to install and configure a relay service such as stunnel on a computer.

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