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  1. #21
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    Printer offline when doing copies

    Phil B.'s Avatar
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    Re: Printer offline when doing copies

    Quote Originally Posted by XEROX_1111_TEC View Post
    That picture is only an example.
    how can it be an example when it doesn't show the MESSAGE?

    some system analyst/computer tech person you are.

  2. #22
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    Printer offline when doing copies

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    Re: Printer offline when doing copies

    Quote Originally Posted by XEROX_1111_TEC View Post
    That picture is only an example.
    An example of what? Like Phil said, it does not show what you claim!

  3. #23
    Trusted Tech 50+ Posts XEROX_1111_TEC's Avatar
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    Re: Printer offline when doing copies

    Quote Originally Posted by slimslob View Post
    An example of what? Like Phil said, it does not show what you claim!
    An example of the service I'm talking about. The error is shown in the black notification bar and only says machine is offline

  4. #24
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    Printer offline when doing copies

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    Re: Printer offline when doing copies

    Quote Originally Posted by XEROX_1111_TEC View Post
    Thinking outside the box is what I'm doing. But that doesn't mean to put in the table options that had no influence.

    Ignoring and insulting senior techs with years more experience than you is not think outside the box. t comes closer to have your head up your arse.
    The only less correct initial info was about the off-line, but I've mentioned it in one my answers, that the off-line info was in controll panel.

    And got mad when I pointed out that it should have been in your initial post.
    The configuration pages were confronted with more five printers and are all equal, the only difference is xerox standar accounting. All printers have the same firmware.
    Then why are you afraid to print the setting report and service so that those who are more experience can evaluate them. Afraid someone might find something that you are missing?

  5. #25
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    Printer offline when doing copies

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    Re: Printer offline when doing copies

    Quote Originally Posted by XEROX_1111_TEC View Post
    An example of the service I'm talking about. The error is shown in the black notification bar and only says machine is offline
    What are you trying to hide that you are afraid to provide a picture of the "black notification bar" where it says "machine is offline"? Could it be that it doesn't exist and you are just blowing smoke out your ass?

  6. #26
    Trusted Tech 50+ Posts XEROX_1111_TEC's Avatar
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    Re: Printer offline when doing copies

    Quote Originally Posted by slimslob View Post
    Then why are you afraid to print the setting report and service so that those who are more experience can evaluate them. Afraid someone might find something that you are missing?
    Any problem at all, i just can do it know.

  7. #27
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    Printer offline when doing copies

    Phil B.'s Avatar
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    Re: Printer offline when doing copies

    Quote Originally Posted by XEROX_1111_TEC View Post
    An example of the service I'm talking about. The error is shown in the black notification bar and only says machine is offline
    no it says SELECT A SERVICE.. no error message at all.. do you even read what the hell you post?

  8. #28
    Service Manager 10,000+ Posts
    Printer offline when doing copies

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    Re: Printer offline when doing copies

    I'll never understand why anyone would come here and ask for help and then argue when someone is trying to help. Very confusing.

  9. #29
    Service Manager 10,000+ Posts
    Printer offline when doing copies

    Phil B.'s Avatar
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    Re: Printer offline when doing copies

    Quote Originally Posted by BillyCarpenter View Post
    I'll never understand why anyone would come here and ask for help and then argue when someone is trying to help. Very confusing.
    esp when the one mouthing off is a 2-10yr tech who refuses to post the info we need to help him.

  10. #30
    Trusted Tech 50+ Posts XEROX_1111_TEC's Avatar
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    Post Re: Printer offline when doing copies

    For once for all, iīm not arguing with anyone.

    I wrote "Printer offline when doing copies" so it means an issue with copy service, if you insist to give chances that are only related to print service, why do I have to accept them all?

    I was trying to tell, thatīs nothing to do with printing or driver configurations, but was not easy to understand.

    Ok, I should mention in the beginning of the post that the error appears in the display and not in the computer, but i gave that info after.

    Another point, i never refuse to give more info like configuration report, i just canīt print wright now, even so, i gave you da info that i have compared with other 5 printers of the same model, and it was all equal.

    At last, the picture that i have shared was only to explain for good that the problem is with copy and not with print.

    All the solutions you gave are related to print, snmp and wsd, both deactivated.

    So anyone had experienced a bug like that?

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