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Thread: Ricoh Pro C5300

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    Ricoh Pro C5300

    Ricoh Pro C5300 very light copies all color, replaced drum and developer and looks like an image from ITB is not getting transferred the paper please advise me. Meter count 20k color 22k black.

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    Ricoh Pro C5300

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    Re: Ricoh Pro C5300

    Quote Originally Posted by Babujoseph View Post
    Ricoh Pro C5300 very light copies all color, replaced drum and developer and looks like an image from ITB is not getting transferred the paper please advise me. Meter count 20k color 22k black.
    More information needed have you samples that is very very low volume
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    Re: Ricoh Pro C5300

    Quote Originally Posted by mga View Post
    More information needed have you samples that is very very low volume

    What type of information you need??? Pls, send the details I will go back to the machine and find them.

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    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Ricoh Pro C5300

    Quote Originally Posted by Babujoseph View Post
    Ricoh Pro C5300 very light copies all color, replaced drum and developer and looks like an image from ITB is not getting transferred the paper please advise me. Meter count 20k color 22k black.
    Why drum and dev as you stated image on ITB is looking good
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    Re: Ricoh Pro C5300

    Quote Originally Posted by tsbservice View Post
    Why drum and dev as you stated image on ITB is looking good
    Yes it is good. I can go back and check again in detail and send me the list of items to check. The copier does the process control and there us no error in the SMC report.
    Thank you

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    Re: Ricoh Pro C5300

    Quote Originally Posted by mga View Post
    More information needed have you samples that is very very low volume
    What do you mean by "Samples that is very very low volume" please explain in detail Thank you

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    Re: Ricoh Pro C5300

    Quote Originally Posted by mga View Post
    More information needed have you samples that is very very low volume
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  8. #8
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    Re: Ricoh Pro C5300

    Quote Originally Posted by Babujoseph View Post
    What do you mean by "Samples that is very very low volume" please explain in detail Thank you
    He means that the meter readings you posted, if they are correct, are extremely low to be having quality problems. Can you post samples of the problem? That is can post a scan of a printout that shows the image problem.

    Also are you trained on Ricoh Production Color. Are you using Genuine Ricoh toner or some aftermarket crap. Do you at least have a copy of the service manual?

  9. #9
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    Re: Ricoh Pro C5300

    Quote Originally Posted by slimslob View Post
    He means that the meter readings you posted, if they are correct, are extremely low to be having quality problems. Can you post samples of the problem? That is can post a scan of a printout that shows the image problem.

    Also are you trained on Ricoh Production Color. Are you using Genuine Ricoh toner or some aftermarket crap. Do you at least have a copy of the service manual?
    Dear sir.
    Thank you for the detailed explanation. I am trained on Ricoh mp C8002 and pro C5100 by Ricoh University, No much exposure in servicing production printers I have a service manual, parts used are genuine and new from Ricoh. I will post the scanned copy of the printout tomorrow.

    Thank you, sir

  10. #10
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    Re: Ricoh Pro C5300

    Your boss is going to be pissed off that you replaced drums and devs at such a low volume. Does it do it on all papers? Look at transfer.

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