Ricoh MP2352 scan to office365

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  • wilbert.c
    Technician
    • Apr 2014
    • 24
    #1

    [Misc] Ricoh MP2352 scan to office365

    mp2352 is it compable with office 365? Tried to configure using registered email address and port number 465 but failed.
    Tags: address, email, mp2352, number, registered
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 36905
      #2
      Re: Ricoh MP2352 scan to office365

      smtp.office365.com requires TLS/StartTLS on Port 587. For Ricoh that support TLS/StartTLS,changing the Port from 465 to 587 with encryption, SSL, enabled. The problem is that the 2352 might be too old to support TLS/StartTLS. Otherwise you will have to use Option 2 for direct sending or a relay server Option 3. See the following Microsoft Support document. Both options required that the customer has a subscription with Microsoft.
      How to set up a multifunction device or application to send email using Microsoft 365 or Office 365 | Microsoft Learn

      You can also setup a local relay server such as Stunnel. I have also encountered large IT companies that provide relay service.

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        • rthonpm
          Field Supervisor

          2,500+ Posts
          • Aug 2007
          • 2847
          #3
          Re: Ricoh MP2352 scan to office365

          SMTP Auth enabled on the account with an app password created for use?

          At this point for anything older than a 54 series we've recommended STunnel to all of our clients as an SMTP relay. It has the added advantage of working with any device that can't do encrypted SMTP connections.

          Sent from my Pixel 6 Pro using Tapatalk

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