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  1. #1
    Service Manager 1,000+ Posts
    Ricoh priport hq7000 jams

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    Ricoh priport hq7000 jams

    Hi all

    i know this unit is ancient but this small non profit has no money to replace and barely any to fix so I am trying to help them out.
    the unit will run 2-3 pages and then jam accordion style at registration rollers . Cleaned everything and nothing appears broken. Any ideas?

  2. #2
    Service Manager 1,000+ Posts
    Ricoh priport hq7000 jams

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    Re: Ricoh priport hq7000 jams

    Looks like the registration rollers are only sometimes turning on to pull paper in. I tested reg sensor via service mode and it shows working. As does timing sensor. Any other ideas?

  3. #3
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh priport hq7000 jams

    Call a trained and qualified customer engineer.

  4. #4
    Service Manager 1,000+ Posts
    Ricoh priport hq7000 jams

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    Re: Ricoh priport hq7000 jams

    thanks for the tip. Wow, so helpful fellow tech. I fixed it for them. If you arenít willing to be helpful why post at all?

    by the way it was a bad sensor for anyone that needs to know

    Quote Originally Posted by slimslob View Post
    Call a trained and qualified customer engineer.

  5. #5
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh priport hq7000 jams

    Quote Originally Posted by mrfuser View Post
    thanks for the tip. Wow, so helpful fellow tech. I fixed it for them. If you arenít willing to be helpful why post at all?

    by the way it was a bad sensor for anyone that needs to know
    So tyoufinally figured something out on your own.

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