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  1. #1
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    RISO MZ 770 E error T02 -401

    I am stuck for past week and don't have enough money to call service guys
    Please help me

    i am getting error T02 -401 system error
    press reset key

    i want to know where is the reset key
    how do i solve this error

    Thanking you in anticipation
    Shujaht

  2. #2
    Riso dude 250+ Posts jermyth's Avatar
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    Re: RISO MZ 770 E error T02 -401

    The reset key is yellow and above the stop key on the right side of control panel.
    Now this code means there was a overload current detected in the elevator motor.
    Try turning off the unit, hold down the reset key, turn on the machine while continuing to hold down the reset key until the machine completes boot up. If the code comes back then you have a problem with the elevator motor and you will need to call a service tech.

    Good luck.

  3. #3
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    Re: RISO MZ 770 E error T02 -401

    Thank you very much for your kind response. I checked and the reset button and still i get the same error
    Unfortunately i am bit tight on money is there something i can a bit more to see any possibility of fixing elevator motor

    Once again grateful for your reply

  4. #4
    Field Supervisor 500+ Posts 20gaugeO/U's Avatar
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    Re: RISO MZ 770 E error T02 -401

    Take off the front and rear covers and blow out the dust, cut tie wraps and reseat connectors. That won't cost you anything, see what you see. If it still has problems you'll probably need parts and a tech.

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