Hi all,

Please se3e below regarding a vacancy we have come up. Please pm for further info if you are interested in this role.


We have a vacancy field based in or around London for a MPS Field Engineer with a great deal of varied experience within the Print/copier Industry.
Commercial MPS is about much more than managing print: We are leading the way with digitisation and automation technology that help to untangle people from time-consuming manual tasks.
We are embracing the developments of the fourth industrial revolution to deliver a modern workplace where people benefit from technology by accessing data and information in a reliable, secure and compliant way, wherever they are based.
So what do you need to do?
The role is a hybrid split between driving outer London and walking central London. The role will also include occasional diagnosis and parts replacement of digital signage screens and associated media players that we have installed at various customer sites on behalf of our own Smartec division.
You will:

  • Service and maintain the machine fleet from diagnosis through to completion competently mainly on Sharp, Canon and Xerox MFD’s.
  • To manage and organise your area yourself, and escalate any issues back to the office so that they can be rectified them as early as feasibly possible
  • Plan and self-manage your calendar in accordance with the jobs outstanding, area covered and SLA’s
  • Keep car stock levels maintained and up to date for the machines covered in your particular area
  • Provide preventative maintenance visits when required and plan these around normal daily calls.

You have got:

  • Proven experience of dismantling and repair of multi-function devices, printers, from basic fault diagnosis through to technically challenging faults through to completion
  • Exceptional customer service and communication skills
  • The ability to work as part of team and individually
  • Excellent attention to detail
  • Enthusiasm and self-motivation
  • Able to work under pressure with excellent time management skills
  • The ability to manage a busy workload and to prioritise
  • A full UK driving licence

In return you can expect:

  • A competitive salary of up to £35,000 depending on experience
  • Generous holiday allowance of 25 days plus bank holidays, increasing to 29 days with length of service
  • Bonus scheme of £3,000 (paid quarterly upon achievement of KPI’s)
  • A life assurance scheme. It’s not a topic we like to think too much about, but we feel it’s important to offer protection for our employees and their families. If the worst possible thing happens, our scheme offers a payment equivalent to four times your annual salary
  • Access to free and convenient Help@Hand Wellbeing programme, including an online GP service
  • Access to free confidential support through our Employee Assistance programme
  • A chance to earn extra money if we hire your friends or family with our employee referral programme
  • A chance to join initiatives that help our planet. Sustainability is at the heart of everything we do and as such we have a number of initiatives to help you play your part; including a company contributory carbon offsetting scheme, an electric vehicle purchase scheme and electric car charging points at Commercial House, Cheltenham.
  • Looking for a little extra? You get a paid day off for doing charity or volunteering work and you might even get a treat on your birthday and work anniversary
  • Regular 1-2-1 meetings and development reviews to help you reach your full potential while feeling truly valued and appreciated for the work that you do
  • A vibrant staff community with fun perks and corporate social responsibility events
  • Other benefits such as cycle to work scheme, pension contributions, flexi-time scheme, and more

Why would you choose to work with us?

  • Commercial is a family-run business bursting with passionate, creative and friendly people.
  • We hire people with real passion, whose positivity and enthusiasm motivate and inspire those around them.
  • We also actively invest in our employees; it’s so important to us that our people can thrive in our environment and can make the most of the support we offer to all of our teams.
  • Established in 1991, we have become the largest independently-owned business services group in the UK, comprising of eight divisions; Managed IT, Managed Print Services, Office Supplies, Smart Technology, Technology, Interiors, Facilities PPE, & Workwear and Print.
  • We firmly believe we are the best in our industry. Our amazing teams have skill, ability and a can-do attitude that make it a great place to work
  • We provide a positive, inclusive environment where our colleagues play an active part in the growth of our business.
  • We offer a high-performing and supportive team environment where talented people can really grow and be proud of their contribution to the important work that we do.
  • Our award-winning environmental, ethical and social initiatives also catapult us ahead of our competitors. Sustainability and social value aren’t just part of our business, they are at the heart of it.