I'm not sure this is the right forum for this, but I couldn't find any other place so here it is.
We have a Bizhub C452 that has issues folding and stapling (booklets) and would like to hire someone to fix it (Zip code 44864).
Thanks
I'm not sure this is the right forum for this, but I couldn't find any other place so here it is.
We have a Bizhub C452 that has issues folding and stapling (booklets) and would like to hire someone to fix it (Zip code 44864).
Thanks
I doubt you will find an authorized dealer or Kon/Min branch office that will work on an end of life model. That model went into "end of life" status in 2019. And if they do send a tech out it will be to start the process of selling you a new machine. Find an independent company to service copier.
As for the finisher, you would probably be better off buying a good used FS527 finisher. If you could find one it shouldn't cost much. Or maybe look just for the SD-509 saddle stitch unit and swap out.
Thank you all for responding. We already contacted the local dealers and they refused or were unable to help, which is why I came here.
The thought of replacing the finisher crossed my mind, too. We might do that if we find a good deal, but paying a techinician to come and fix it is preferable.
Btw, the problem we are having is exactly the same as this post. I checked the belt and is pretty tight so the solenoid mentioned might be the cause. Unfortunately I don't know where it is or what it looks like to verify that it is not broken or worned out... anyway.
Thanks again,
Gregory
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