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  1. #1
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    How to scan to dfs smb share on server 2019

    Hey Peolpe,
    Can anybody help? We have following Konica Minolta bizhub C224, Konica Minolta bizhub C454e, Konica Minolta MF335.

  2. #2
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    How to scan to dfs smb share on server 2019

    Phil B.'s Avatar
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    Re: How to scan to dfs smb share on server 2019

    Quote Originally Posted by eli View Post
    Hey Peolpe,
    Can anybody help? We have following Konica Minolta bizhub C224, Konica Minolta bizhub C454e, Konica Minolta MF335.
    do they allow SMB v2/3?

    have you installed proper firmware?

    what error are you getting?

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    Re: How to scan to dfs smb share on server 2019

    Quote Originally Posted by Phil B. View Post
    do they allow SMB v2/3?

    have you installed proper firmware?

    what error are you getting?
    We are getting either server connection error (when using DFS share) or Logon error (when doing it to a regular share). It used to work with server 2016. Everything is configured correctly. Tried NTLMv1/v2/Kerberos or individually. Not sure about firmware, must be older. I can check and report back on firmware and smb v2/3 function. Machines are older. I'd really like to get at least the c454e and c224 working. MF335 can go without

    edit: forgot to add, i also made sure the time is correct and is syncing with domain controller which is important for kerberos/active directory authentication. the time was set incorrectly before when it was working with server 2016.
    Last edited by eli; 02-03-2020 at 10:46 PM.

  4. #4
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    Re: How to scan to dfs smb share on server 2019

    C224:
    ROM Version

    MFP Card Version A1610Y0-F000-GB2-K5(00)
    MFP Controller BOOT Program A2X00Y0-1E00-G00-01(00)
    MFP Controller Linux Base Linux-2.6.26.8-rt16
    MFP Controller Kernel Program A2X00Y0-1C00-GC1-63
    MFP Controller SubSet A1610Y0-1F00-GA0-K1(00)
    MFP Controller A1610Y0-0100-GB2-K5(00)
    Operation Panel Message Data A5C10Y0-8100-GP1-K3
    Fax Board Controller1 A22M0Y0-4000-G00-10(00)
    Fax Board Controller2
    Fax Board Controller3
    Fax Board Controller4
    Scanner A2XK0Y0-0023-G00-07
    Printer A1610Y0-0050-G10-32
    ADF A3CF0Y0-0024-G00-12
    Finisher A2YV0Y0-0070-G00-01
    RU
    ZU
    Panel CPU A1610Y0-8900-G61-00
    DSC1
    DSC2
    Loadable Device Driver1
    Loadable Device Driver2
    SD
    Voice Data
    Movie Data
    Dictionary Data
    OCR Library
    Panel Sound Data
    MFP Controller Thread Image Parameter
    MFP Controller PIC Image Parameter
    MFP Controller System A1610Y0-1000-GB2-K5(00)
    MFP Controller Print Controller A1610Y0-3000-GH1-44
    MFP Controller Print Controller Font A1610Y0-3F00-G01-40
    MFP Controller Print Controller Demo Page A2XK0Y0-3E00-G00-81
    MFP Controller MIO A2XK0Y0-5000-G00-P1(00)
    MFP Controller PIC A2XK0Y0-8200-G00-11


    has smbv2 setting but on the server menu.

    c454e:
    ROM Version

    MFP Card Version A5C10Y0-F000-G00-K5(DB)
    MFP Controller BOOT Program A5C10Y0-1E00-G00-04(00)
    MFP Controller Linux Base Linux-2.6.26.8-rt16
    MFP Controller Kernel Program A5C10Y0-1C00-G00-74
    MFP Controller SubSet A5C10Y0-1F00-G00-M0(00)
    MFP Controller A5C10Y0-0100-G00-K5(00)
    Operation Panel Message Data A5C10Y0-8100-G00-K3
    Fax Board Controller1 A22M0Y0-4000-G00-10(00)
    Fax Board Controller2
    Fax Board Controller3
    Fax Board Controller4
    Engine Parameter A5C00Y0-0054-G00-00
    Engine BOOT A5C00Y0-0055-G00-00
    Scanner A5C10Y0-0023-G00-31
    Printer A5C00Y0-0050-G00-30
    ADF A3CE0Y0-0024-G00-10
    Finisher A3EP0Y0-0071-G00-18
    RU
    ZU
    Panel CPU A55V0Y0-8900-G60-00
    DSC1
    DSC2
    Loadable Device Driver1 A5C10Y0-A521-G00-01
    Loadable Device Driver2
    SD A3ER0Y0-0071-G00-08
    Voice Data
    Movie Data A5C10Y0-C000-G00-30
    Dictionary Data A5C10Y0-B100-G00-00
    OCR Library
    Panel Sound Data A5C10Y0-C200-G00-00
    MFP Controller Thread Image Parameter A5C10Y0-8B00-G00-01
    MFP Controller PIC Image Parameter A5C10Y0-8A00-G00-01
    MFP Controller System A5C10Y0-1000-G00-K5(00)
    MFP Controller Print Controller A5C10Y0-3000-GH1-44
    MFP Controller Print Controller Font A5C10Y0-3F00-G01-40
    MFP Controller Print Controller Demo Page A5C10Y0-3E00-G00-81
    MFP Controller MIO A5C10Y0-5000-G00-M4(00)
    MFP Controller PIC A5C10Y0-8200-GC3-B1

  5. #5
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    How to scan to dfs smb share on server 2019

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    Re: How to scan to dfs smb share on server 2019

    Quote Originally Posted by eli View Post
    C224:
    ROM Version

    MFP Card Version A1610Y0-F000-GB2-K5(00)
    MFP Controller BOOT Program A2X00Y0-1E00-G00-01(00)
    MFP Controller Linux Base Linux-2.6.26.8-rt16
    MFP Controller Kernel Program A2X00Y0-1C00-GC1-63
    MFP Controller SubSet A1610Y0-1F00-GA0-K1(00)
    MFP Controller A1610Y0-0100-GB2-K5(00)
    Operation Panel Message Data A5C10Y0-8100-GP1-K3
    Fax Board Controller1 A22M0Y0-4000-G00-10(00)
    Fax Board Controller2
    Fax Board Controller3
    Fax Board Controller4
    Scanner A2XK0Y0-0023-G00-07
    Printer A1610Y0-0050-G10-32
    ADF A3CF0Y0-0024-G00-12
    Finisher A2YV0Y0-0070-G00-01
    RU
    ZU
    Panel CPU A1610Y0-8900-G61-00
    DSC1
    DSC2
    Loadable Device Driver1
    Loadable Device Driver2
    SD
    Voice Data
    Movie Data
    Dictionary Data
    OCR Library
    Panel Sound Data
    MFP Controller Thread Image Parameter
    MFP Controller PIC Image Parameter
    MFP Controller System A1610Y0-1000-GB2-K5(00)
    MFP Controller Print Controller A1610Y0-3000-GH1-44
    MFP Controller Print Controller Font A1610Y0-3F00-G01-40
    MFP Controller Print Controller Demo Page A2XK0Y0-3E00-G00-81
    MFP Controller MIO A2XK0Y0-5000-G00-P1(00)
    MFP Controller PIC A2XK0Y0-8200-G00-11


    has smbv2 setting but on the server menu.

    c454e:
    ROM Version

    MFP Card Version A5C10Y0-F000-G00-K5(DB)
    MFP Controller BOOT Program A5C10Y0-1E00-G00-04(00)
    MFP Controller Linux Base Linux-2.6.26.8-rt16
    MFP Controller Kernel Program A5C10Y0-1C00-G00-74
    MFP Controller SubSet A5C10Y0-1F00-G00-M0(00)
    MFP Controller A5C10Y0-0100-G00-K5(00)
    Operation Panel Message Data A5C10Y0-8100-G00-K3
    Fax Board Controller1 A22M0Y0-4000-G00-10(00)
    Fax Board Controller2
    Fax Board Controller3
    Fax Board Controller4
    Engine Parameter A5C00Y0-0054-G00-00
    Engine BOOT A5C00Y0-0055-G00-00
    Scanner A5C10Y0-0023-G00-31
    Printer A5C00Y0-0050-G00-30
    ADF A3CE0Y0-0024-G00-10
    Finisher A3EP0Y0-0071-G00-18
    RU
    ZU
    Panel CPU A55V0Y0-8900-G60-00
    DSC1
    DSC2
    Loadable Device Driver1 A5C10Y0-A521-G00-01
    Loadable Device Driver2
    SD A3ER0Y0-0071-G00-08
    Voice Data
    Movie Data A5C10Y0-C000-G00-30
    Dictionary Data A5C10Y0-B100-G00-00
    OCR Library
    Panel Sound Data A5C10Y0-C200-G00-00
    MFP Controller Thread Image Parameter A5C10Y0-8B00-G00-01
    MFP Controller PIC Image Parameter A5C10Y0-8A00-G00-01
    MFP Controller System A5C10Y0-1000-G00-K5(00)
    MFP Controller Print Controller A5C10Y0-3000-GH1-44
    MFP Controller Print Controller Font A5C10Y0-3F00-G01-40
    MFP Controller Print Controller Demo Page A5C10Y0-3E00-G00-81
    MFP Controller MIO A5C10Y0-5000-G00-M4(00)
    MFP Controller PIC A5C10Y0-8200-GC3-B1
    All nice and pretty but none of that relates to firmware versions. What we need to see is SC 5990-005 Diagnostic Report printout.

    Quote Originally Posted by eli View Post
    We are getting either server connection error (when using DFS share) or Logon error (when doing it to a regular share). It used to work with server 2016. Everything is configured correctly. Tried NTLMv1/v2/Kerberos or individually. Not sure about firmware, must be older. I can check and report back on firmware and smb v2/3 function. Machines are older. I'd really like to get at least the c454e and c224 working. MF335 can go without

    edit: forgot to add, i also made sure the time is correct and is syncing with domain controller which is important for kerberos/active directory authentication. the time was set incorrectly before when it was working with server 2016.
    I saw something recently that Server 2016 authentication might fail unless you are using LDAP/NT.

  6. #6
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    Re: How to scan to dfs smb share on server 2019

    Quote Originally Posted by slimslob View Post
    All nice and pretty but none of that relates to firmware versions. What we need to see is SC 5990-005 Diagnostic Report printout.



    I saw something recently that Server 2016 authentication might fail unless you are using LDAP/NT.
    Sorry for asking a dumb question but how do i print that report?

    What do you mean by LDAP/NT? It actaully worked on server 2016 but fails on server 2019.

  7. #7
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    Re: How to scan to dfs smb share on server 2019

    It looks like i have to update firmware to support smb v2. Where can i download the firmware update if i'm not a technician? I have 5 machines to update. c554, c454, 363, c224, mf3335

  8. #8
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: How to scan to dfs smb share on server 2019

    Quote Originally Posted by eli View Post
    It looks like i have to update firmware to support smb v2. Where can i download the firmware update if i'm not a technician? I have 5 machines to update. c554, c454, 363, c224, mf3335
    Sorry no SMBv2 FW support for above mentioned models. Time to upgrade print fleet or use other scan options.
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  9. #9
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    Re: How to scan to dfs smb share on server 2019

    Quote Originally Posted by tsbservice View Post
    Sorry no SMBv2 FW support for above mentioned models. Time to upgrade print fleet or use other scan options.
    Are you sure? Konica minolta support said that firmware update will fix but I need to have a technician do it.

  10. #10
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    Re: How to scan to dfs smb share on server 2019

    Is ftp a good alternative to smb scanning?

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