Aficio MP C3300 - SMTPC: failed to get smtp server ip-address

  1. Shiresiva
    Hi Team,

    I am new to this site and new to the product Ricoh Aficio MP C3300. presently I am unable to send or receive fax\scan. Tele lines are ok and found error on the system " SMTPC: failed to get smtp server ip-address".

    How to fix the issue and the device is in remote site , I can access the device via IP address .

    Thanks & Regards,
    Shiresiva
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