Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 5 of 5
  1. #1
    Senior Tech 100+ Posts TEC DOG's Avatar
    Join Date
    Sep 2011
    Posts
    112
    Rep Power
    20

    CP2025 weird paper jam

    Hi there!


    I'll try to be as short as possible.

    Printing from tray 1 (baypass) no problem.
    Printing from tray 2: printing reports from printer menu all day long no problem.
    One print from pc: Windows test page come out then jam in tray 2! When I press ok, there is another blank sheet.
    Printer counter 8000.USB and network the same problem.

    What I've done so far:

    I checked the driver.(new driver,paper size settings.....)
    New pickup.
    Printer Paper settings: (paper size A4,any size....etc)
    Different pc.
    Cold reset.
    I'm stuck..

    Formatter?

  2. #2
    Just a tech 250+ Posts keithxxiii's Avatar
    Join Date
    Nov 2014
    Posts
    364
    Rep Power
    17

    Re: CP2025 weird paper jam

    have you tried updating the firmware?
    Aye! Cut the crap

  3. #3
    Senior Tech 100+ Posts
    CP2025 weird paper jam

    Lasersupplies's Avatar
    Join Date
    Jul 2011
    Location
    Belfast
    Posts
    201
    Rep Power
    0

    Re: CP2025 weird paper jam

    I also had a similar issue with a 3530 that was copy fine and print off config reports fine but when i went to print from the PC i would receive a "load tray 2 error message"

    The tray is full, there is no jams around any of the sensors as i can still print off reports.
    I assume the fault must lie with a setting in the driver but all seemed fine, tray 2 was set to plain A4 etc. To be sure i uninstalled and reinstalled the driver, updated firmware etc.

    Might try a formatter next.

  4. #4
    Senior Tech 100+ Posts TEC DOG's Avatar
    Join Date
    Sep 2011
    Posts
    112
    Rep Power
    20

    Re: CP2025 weird paper jam

    Quote Originally Posted by keithxxiii View Post
    have you tried updating the firmware?
    Yes.The same sh..

    Thank you.

  5. #5
    Senior Tech 100+ Posts TEC DOG's Avatar
    Join Date
    Sep 2011
    Posts
    112
    Rep Power
    20

    Re: CP2025 weird paper jam

    When they heard the price of the formatter, they decided the drawer 1 was good enough.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here