Customer just called said they have a circle with a line going through it on machine ... never herd of this any help thanks Dave
Customer just called said they have a circle with a line going through it on machine ... never herd of this any help thanks Dave
tear in the fuser film GOOD LUCK
that's if it's on the prints if they mean on the display ----then they're stuck in the start-up. usually they turned it off and back on again(could have had a power outage) either way you have to reinstall firmware could be hhd replacement then firmware update all depends how hard a hit it took. and like I said GOOD LUCK
If it is a circle with a line going through it on the control panel, the logo in the middle is of a person unplugging the power cord, meaning, DON'T unplug the power cord when this logo is on the control panel.
+1 on 1stcavvet second post about what the problem may be.
HP RM1-8424-000 Paper Feed Shaft Assembly, Genuine (M9229)
Had one do this and it took me while to figure out. I found the tip of one of the sensor flags broke off so it wasn't being detected by the sensor.
Sent from my SM-G955U using Tapatalk
[QUOTE=Lance15;798195]HP RM1-8424-000 Paper Feed Shaft Assembly, Genuine (M9229)
Had one do this and it took me while to figure out. I found the tip of one of the sensor flags broke off so it wasn't being detected by the sensor.
Sent from my SM-G955U using Tapatalk[/QUOTE
On the tray flags or inside right side flags ? Thanks for replying Dave
The sensors where this assembly is located. There is a sensor board and the sensor flags are on this assembly. When the tray is inserted, or the tray is filled, the sensor flags on this assembly interact with the sensors on the sensor board above.
It's not noticeable until this assembly is removed.
The sensor flag tip that was broken for me was the Paper Sense flag in the picture.
Paper Pickup Assembly.jpg
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