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Thread: HP 602 laser

  1. #1
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    Angry HP 602 laser

    Customer just called said they have a circle with a line going through it on machine ... never herd of this any help thanks Dave

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    Senior Tech 100+ Posts 1stcavvet's Avatar
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    Re: HP 602 laser

    tear in the fuser film GOOD LUCK

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    Senior Tech 100+ Posts 1stcavvet's Avatar
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    Re: HP 602 laser

    that's if it's on the prints if they mean on the display ----then they're stuck in the start-up. usually they turned it off and back on again(could have had a power outage) either way you have to reinstall firmware could be hhd replacement then firmware update all depends how hard a hit it took. and like I said GOOD LUCK

  4. #4
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    HP 602 laser


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    Re: HP 602 laser

    If it is a circle with a line going through it on the control panel, the logo in the middle is of a person unplugging the power cord, meaning, DON'T unplug the power cord when this logo is on the control panel.

    +1 on 1stcavvet second post about what the problem may be.

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    Re: HP 602 laser

    Quote Originally Posted by Lance15 View Post
    If it is a circle with a line going through it on the control panel, the logo in the middle is of a person unplugging the power cord, meaning, DON'T unplug the power cord when this logo is on the control panel.

    +1 on 1stcavvet second post about what the problem may be.
    This was a red circle with line going through power cord looks like this goes away and machine goes ready.but occasionally paper tray 2 will say close tray. But it is closed.checked side tray sensors looks ok ...??? Anyone see this ?

  6. #6
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    HP 602 laser


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    Re: HP 602 laser

    HP RM1-8424-000 Paper Feed Shaft Assembly, Genuine (M9229)

    Had one do this and it took me while to figure out. I found the tip of one of the sensor flags broke off so it wasn't being detected by the sensor.

    Sent from my SM-G955U using Tapatalk

  7. #7
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    Re: HP 602 laser

    [QUOTE=Lance15;798195]HP RM1-8424-000 Paper Feed Shaft Assembly, Genuine (M9229)

    Had one do this and it took me while to figure out. I found the tip of one of the sensor flags broke off so it wasn't being detected by the sensor.

    Sent from my SM-G955U using Tapatalk[/QUOTE


    On the tray flags or inside right side flags ? Thanks for replying Dave

  8. #8
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    Re: HP 602 laser

    The sensors where this assembly is located. There is a sensor board and the sensor flags are on this assembly. When the tray is inserted, or the tray is filled, the sensor flags on this assembly interact with the sensors on the sensor board above.

    It's not noticeable until this assembly is removed.

  9. #9
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    Re: HP 602 laser

    Quote Originally Posted by Lance15 View Post
    The sensors where this assembly is located. There is a sensor board and the sensor flags are on this assembly. When the tray is inserted, or the tray is filled, the sensor flags on this assembly interact with the sensors on the sensor board above.

    It's not noticeable until this assembly is removed.

    Are we talking about paper out flag or paper tray flag?

  10. #10
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    Re: HP 602 laser

    The sensor flag tip that was broken for me was the Paper Sense flag in the picture.

    Paper Pickup Assembly.jpg

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