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  1. #1
    Technician
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    Question HP desingjet T2300 Firmware Error - Code 79.04

    We actually changed the drive belt and a brand new carriage assembly. The machine booted normally to the ready for paper stage and machine does not accepts paper when loaded. without any computer connected to the machine results in the carriage assembly going thru the "getting ready to print" and when I tray to load paper from roll #1 or roll #2 machine goes in to power restart and code 79.04 comes up.

    Your help would be appreciated,

    Thank you,


    Copycat

  2. #2
    Service Manager 2,500+ Posts
    HP desingjet T2300 Firmware Error -  Code 79.04

    Phil B.'s Avatar
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    Re: HP desingjet T2300 Firmware Error - Code 79.04

    Quote Originally Posted by Copycat View Post
    We actually changed the drive belt and a brand new carriage assembly. The machine booted normally to the ready for paper stage and machine does not accepts paper when loaded. without any computer connected to the machine results in the carriage assembly going thru the "getting ready to print" and when I tray to load paper from roll #1 or roll #2 machine goes in to power restart and code 79.04 comes up. Your help would be appreciated, Thank you, Copycat
    well .. have you tried updating firmware? that is the generic HP explanation for that code..

    now.. (not sure on this model) can you see any lights on the formatter bd? some you can see 3 lights.. the pattern of the lights can tells us the prob..

    have you checked in menu what paper size?

    any other errors listed?

  3. #3
    Field Supervisor 500+ Posts
    HP desingjet T2300 Firmware Error -  Code 79.04

    Kiran Otter's Avatar
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    Re: HP desingjet T2300 Firmware Error - Code 79.04

    If you replaced the carriage then I would say the trailing cable isn't connected correctly or is damaged. Or, you have a bad carriage. Updating the firmware is unlikely to solve anything. Remove the trailing cable and check both ends for damage.

    Kiran

  4. #4
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    Thumbs up Re: HP desingjet T2300 Firmware Error - Code 79.04

    Hi Guys, I got it to work, I Found a (Bad carriage board).



    Thank you,


    Copycat

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