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Thread: HP T830

  1. #1
    Senior Tech 100+ Posts
    HP T830


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    HP T830

    one new HP Designjet T830 after installation while connecting ethernet cable to the ethernet port of plotter an error comming B80383B2,Showing shutdown,Wireless connection is okey. Can print from wireless network.If anybody have an idea please share it.
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  2. #2
    Senior Tech 100+ Posts BaconSteve's Avatar
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    Re: HP T830

    Possible POE issue? Try plugging the ethernet directly from the device to a laptop or pc, and see if you get the same error.

  3. #3
    Service Manager 1,000+ Posts
    HP T830


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    Re: HP T830

    Assert code
    B8000000
    B80383B2
    0005fbb6

    When:
    After sending a job or during initialization

    Corrective action
    1. Remove all jobs from computer’s spooler
    2. Ensure latest FW and drivers are being used.
    3. If HPGL2 driver is used, try PCL3 driver.

  4. #4
    Service Manager 1,000+ Posts
    HP T830

    Kiran Otter's Avatar
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    Re: HP T830

    Make sure the printer's firmware is up to date, and that you use the driver from HP's website.

    I had one that gave me all kinds of problems printing over wifi. So I ran a cable to it and it worked perfectly.

    Kiran

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