Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 3 of 3
  1. #1
    Technician
    Join Date
    Aug 2015
    Location
    Pittsburgh, PA
    Posts
    29
    Rep Power
    18

    HP P4015 13.01 jam

    Guys,
    I'm relatively new to in-depth HP stuff. I have a 4015 with jams from tray 3 (the extra cassette), paper stops right before the registration rollers. It will feed from tray 2 without issue. Gives a jam error of 13.01 (which pulls up as bypass jam). I took the entire paper path apart and cleaned sensors and tested motors and clutches. Everything checks out.
    Thanks.

  2. #2
    Service Manager 1,000+ Posts
    HP P4015 13.01 jam


    Join Date
    Jun 2015
    Location
    Lutherville, MD
    Posts
    1,048
    Rep Power
    44

    Re: HP P4015 13.01 jam

    Rollers okay in tray 3?

    The P4xxx series are starting to have issues with solenoids as well. The additional trays aren't repairable from the one I tried taking apart. Might just not have had enough time. Can't remember.

  3. #3
    Technician
    Join Date
    Aug 2015
    Location
    Pittsburgh, PA
    Posts
    29
    Rep Power
    18

    Re: HP P4015 13.01 jam

    Since the 13.01 comes up as a tray 1 jam. I went ahead and just ordered the whole tray 3 assembly. Hopefully that will take care of it.
    My worry is it's a timing issue. Since it stops right before the registration rollers behind tray 1 and the reg paper sensor is after the rollers.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here