HP ColorLaserJet MFP M577

**Nikola Karamanov** · 02-11-2020

Hi everyone! I need to replace HDD to HP ColorLaserJet MFP M577, but when i try to install last date firmware and machine trying to loading i getting error 98.00.02. I was trying with different HDD, formater board and firmware. I was try to unlock/erase and format the HDD but its the same error! 85202330_950967528634161_1451560845669564416_n.jpg

**Phil B.** · 02-11-2020

Originally Posted by Nikola Karamanov

Hi everyone! I need to replace HDD to HP ColorLaserJet MFP M577, but when i try to install last date firmware and machine trying to loading i getting error 98.00.02. I was trying with different HDD, formater board and firmware. I was try to unlock/erase and format the HDD but its the same error! 85202330_950967528634161_1451560845669564416_n.jpg

sounds like you didn't follow the service manual procedure

**Nikola Karamanov** · 02-11-2020

I was follow everything! still the same!

**Lance15** · 02-11-2020

98.00.02 Corrupt data in the solutions volume

Data corruption has occurred in the solutions volume.

Recommended action:
Turn the product off, and then on.
Use the Format Disk item in the Preboot menu.
Reload the firmware.

Did you order a new/unused HDD? Did it come with instructions on installing it?

**Nikola Karamanov** · 02-12-2020

I was trying to Format disk in the preboot menu but didn't help! The HDD's its not new/unused, i will try with new one. If the size is under 320 GB is that a problem?

**Phil B.** · 02-12-2020

Originally Posted by Nikola Karamanov

I was trying to Format disk in the preboot menu but didn't help! The HDD's its not new/unused, i will try with new one. If the size is under 320 GB is that a problem?

what model/size did you pull out?

hp is very picky most time on that

are you SURE you have the manual?

**Nikola Karamanov** · 02-12-2020

Originally Posted by Phil B.

what model/size did you pull out?

hp is very picky most time on that

are you SURE you have the manual?

The size was 320 GB, replacing guide hdd is from here HP LaserJet Enterprise MFP M577, HP LaserJet Managed MFP E52545, E57540 - Removal and replacement: Hard-disk drive (HDD) | HP(R) Customer Support , the manual is from here https://yadi.sk/d/JPQ_NMlO3MHAs2

**Lance15** · 02-12-2020

When it comes to HDDs, I NEVER order refurbished/used ones.

5851-6712 - 320GB Encrypted HDD kit

It should come with instructions on installing it. I remember installing a few of these and after it's physically installed into the machine, you are placed into the Preboot menu and you have to unlock (or something) the drive. I don't remember exactly, but, I vaguely remember something like that before the drive will work.