Results 1 to 8 of 8
  1. #1
    Trusted Tech 50+ Posts Nikola Karamanov's Avatar
    Join Date
    Apr 2016
    Posts
    55
    Rep Power
    17

    hp m3035 scan to Email - Gateway is not responding

    Over port 587 I get "’smtp.gmail.com’ is a valid SMTP Gateway Server" in the web interface, But, when I try to scan and email on the printer, it says "E-mail Gateway is not responding". I was trying ports 465, 25 its says invalid smtp server. Trying with different DNS 8.8.8.8 and 8.8.4.4 no success, I've enabled "SSL Support for SMTP" and I've enabled "SMTP Authentication".

  2. #2
    Service Manager 5,000+ Posts
    hp m3035 scan to Email - Gateway is not responding

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    7,531
    Rep Power
    182

    Re: hp m3035 scan to Email - Gateway is not responding

    Quote Originally Posted by Nikola Karamanov View Post
    Over port 587 I get "’smtp.gmail.com’ is a valid SMTP Gateway Server" in the web interface, But, when I try to scan and email on the printer, it says "E-mail Gateway is not responding". I was trying ports 465, 25 its says invalid smtp server. Trying with different DNS 8.8.8.8 and 8.8.4.4 no success, I've enabled "SSL Support for SMTP" and I've enabled "SMTP Authentication".
    Turn on DHCP let the machine pull the network setting & try a scan again.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
    Service Manager 1,000+ Posts
    hp m3035 scan to Email - Gateway is not responding


    Join Date
    Jun 2015
    Location
    Lutherville, MD
    Posts
    1,048
    Rep Power
    44

    Re: hp m3035 scan to Email - Gateway is not responding

    Had the same problem with our 3035. The thing is just TO OLD to work correctly. Turned off all scan to E-Mail access.

  4. #4
    IT Manager 10,000+ Posts bsm2's Avatar
    Join Date
    Feb 2008
    Location
    Biden 2024
    Posts
    25,755
    Rep Power
    333

    Re: hp m3035 scan to Email - Gateway is not responding

    If your device or app doesn't support SSL, you can only send mail to Gmail or G Suite users. And, you'll need to use the restricted SMTP server aspmx.l.google.com.


    On your device or app, connect to the restricted SMTP server:
    Enter aspmx.l.google.com as the server address.
    In the Port field, enter 25.

  5. #5
    Service Manager 1,000+ Posts
    hp m3035 scan to Email - Gateway is not responding


    Join Date
    Jun 2015
    Location
    Lutherville, MD
    Posts
    1,048
    Rep Power
    44

    Re: hp m3035 scan to Email - Gateway is not responding

    Oh, didn't know anything about that address!

    It works?

  6. #6
    IT Manager 10,000+ Posts bsm2's Avatar
    Join Date
    Feb 2008
    Location
    Biden 2024
    Posts
    25,755
    Rep Power
    333

    Re: hp m3035 scan to Email - Gateway is not responding

    Quote Originally Posted by Lance15 View Post
    Oh, didn't know anything about that address!

    It works?

    Yes only to gmail accounts

    No authentication just the sender address

  7. #7
    Trusted Tech 50+ Posts Nikola Karamanov's Avatar
    Join Date
    Apr 2016
    Posts
    55
    Rep Power
    17

    Re: hp m3035 scan to Email - Gateway is not responding

    OK, I Wll try with dhcp! That's the problem, I need to send emails not only to GMAIL users!
    Last edited by Nikola Karamanov; 03-17-2020 at 06:47 AM.

  8. #8
    Trusted Tech 50+ Posts Nikola Karamanov's Avatar
    Join Date
    Apr 2016
    Posts
    55
    Rep Power
    17

    Re: hp m3035 scan to Email - Gateway is not responding

    DIDN'T WORK!

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here