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  1. #1
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    hp pagewide pro 451dw

    hello
    i have hp pagewide pro 451dw with freezing panil
    i can use panil for 3 sec only and after that freeze
    some times this massage appear (cartridge are missed or damaged y)
    any help?

  2. #2
    Field Supervisor 500+ Posts Zeldaman's Avatar
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    Re: hp pagewide pro 451dw

    Hi there!
    Are you (or the customer) using the correct cartridge? HP is using chips for natons, contract or no-contract machines, etc...
    It´s very important to use the correct cartridges. Try another y-cartridge. If the prob remains, open the box and check every ffc & ribboncable. If this helps either, the main PCA is grilled and you can throw the box into the waiste-container.
    Greetings...

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