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  1. 06-22-2020 #1
    Hoosierdaddy
    Hoosierdaddy is offline
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    Question HP M604 Error 99.39.64

    Has anyone had this issue and been able to resolve this problem?
    thanks in advance


    Hoosierdaddy
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  2. 06-23-2020 #2
    Lance15
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    HP M604 Error 99.39.64

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    Re: HP M604 Error 99.39.64

    Typically means either the HDD(if installed) or the eMMC module has failed.

    What you can try first is to enter the Preboot menu and try Formatting the drive first. Have the latest firmware on a USB stick inserted so you can reinstall it.
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  3. 06-23-2020 #3
    Lance15
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    HP M604 Error 99.39.64

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    Re: HP M604 Error 99.39.64

    From the latest CPMD dated February 2020:

    99.39.64 eMMC Nonfunctional

    The eMMC is not functioning.
    Recommended action

    Replace the eMMC.
    eMMC kit part number: B5L32-67901
    Note: Device is unusable until a new eMMC is installed.
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