My first time here. Got a Dj 500 with possible formatter problem. Discovered bad netcard, went straight to computer. test pg-ok. Sent plot job, immediate crash of the os. This happend on a Windows 7 and 8. Any ideas? THX
My first time here. Got a Dj 500 with possible formatter problem. Discovered bad netcard, went straight to computer. test pg-ok. Sent plot job, immediate crash of the os. This happend on a Windows 7 and 8. Any ideas? THX
You're saying Windows crashes when you try to print? In what way? BSoD or what?
There's been a problem with a recent Windows update that causes problems printing to Designjet printers (among others,) but I don't know if it applied to 7 or 8.
Kiran
That's very odd, especially if it's happening on multiple computers. What happens if you change the port to FILE: and try to print just to a file? Does it crash then?
Kiran
See if this is any help.
https://support.microsoft.com/en-in/...int-in-windows
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