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  1. #1
    Junior Member
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    Feb 2020
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    Knoxville, TN
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    HP 4555 13.C1.D2

    Hello all,
    I've got a HP M4555 that keeps giving a 13.C1.D2 (late to intermediate switchback sensor) error and jamming under the toner cartridge. We replaced the the reversing assembly a couple months prior. This machine does not jam every print job, buy randomly during the day. Any help would be appreciated as I don't see this jam code in the manual.

  2. #2
    Field Supervisor 500+ Posts
    Join Date
    Jun 2015
    Location
    Lutherville, MD
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    32

    Re: HP 4555 13.C1.D2

    First thought would be sticky solenoids. Here's an article that may give clues.

    13.CX.DZ.pdf

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