Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Page 1 of 2 12 LastLast
Results 1 to 10 of 16
  1. #1
    Field Supervisor 500+ Posts
    Join Date
    Apr 2014
    Location
    Los Angeles
    Posts
    517
    Rep Power
    30

    hp laser jet M4555 error 99.09.66 HDD and firmware question

    Hi Guys, customer has this code.
    i researched the HP site and others, and it looks like i may be able to replace the HDD and reload the firmware from a USB drive from a .bdl file.

    does that sound correct??


    any thoughts or advice would be greatly appreciated.

    thank you, Jim

  2. #2
    Service Manager 10,000+ Posts
    hp laser jet M4555 error 99.09.66 HDD and firmware question

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,669
    Rep Power
    659

    Re: hp laser jet M4555 error 99.09.66 HDD and firmware question

    Quote Originally Posted by tonerjockey View Post
    Hi Guys, customer has this code.
    i researched the HP site and others, and it looks like i may be able to replace the HDD and reload the firmware from a USB drive from a .bdl file.

    does that sound correct??


    any thoughts or advice would be greatly appreciated.

    thank you, Jim
    Have you been onsite and verified the:

    1) the HDD is spinning and present in ADMIN mode?

    2) Is the cable viable and or pulled in properly ?

    3) What does the config page say about the HDD?

    So many questions...so little info

  3. #3
    Field Supervisor 500+ Posts
    Join Date
    Apr 2014
    Location
    Los Angeles
    Posts
    517
    Rep Power
    30

    Re: hp laser jet M4555 error 99.09.66 HDD and firmware question

    Quote Originally Posted by Phil B. View Post
    Have you been onsite and verified the:

    1) the HDD is spinning and present in ADMIN mode?

    2) Is the cable viable and or pulled in properly ?

    3) What does the config page say about the HDD?

    So many questions...so little info



    oops, sorry, your right.
    i haven't been there. the customer said it wont come to ready. it says 99.09.66 no boot disk.
    the book says to check that the HDD or SSD is properly connected.
    i asked their IT if they had tried to update the firmware, or changed the HDD, and they said no.


    so, i am wondering if the HDD crashed, then it looks like i could enter the admin mode durring startup at 1-8, and then repload from a USB drive.


    i have done this with Xerox copiers, and don't know if i should even get involved...

  4. #4
    Service Manager 10,000+ Posts
    hp laser jet M4555 error 99.09.66 HDD and firmware question

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,669
    Rep Power
    659

    Re: hp laser jet M4555 error 99.09.66 HDD and firmware question

    Quote Originally Posted by tonerjockey View Post
    oops, sorry, your right.
    i haven't been there. the customer said it wont come to ready. it says 99.09.66 no boot disk.
    the book says to check that the HDD or SSD is properly connected.
    i asked their IT if they had tried to update the firmware, or changed the HDD, and they said no.
    so, i am wondering if the HDD crashed, then it looks like i could enter the admin mode durring startup at 1-8, and then repload from a USB drive.
    i have done this with Xerox copiers,


    and don't know if i should even get involved...
    well don't give up on it.. I'm the only one to reply just yet...

    but ultimately THAT decision You have to make

  5. #5
    Field Supervisor 500+ Posts
    Join Date
    Apr 2014
    Location
    Los Angeles
    Posts
    517
    Rep Power
    30

    Re: hp laser jet M4555 error 99.09.66 HDD and firmware question

    cause you DA Man.
    and i appreciate it.


    I hope you have been doing well Phil.

  6. #6
    Service Manager 10,000+ Posts
    hp laser jet M4555 error 99.09.66 HDD and firmware question

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,669
    Rep Power
    659

    Re: hp laser jet M4555 error 99.09.66 HDD and firmware question

    Quote Originally Posted by tonerjockey View Post
    cause you DA Man.
    and i appreciate it.


    I hope you have been doing well Phil.
    well dodging the rain drops... cutting up a 40' White Cedar the was blocking the driveway? Doin peachy brother thanks for asking!

  7. #7
    Field Supervisor 500+ Posts
    Join Date
    Apr 2014
    Location
    Los Angeles
    Posts
    517
    Rep Power
    30

    Re: hp laser jet M4555 error 99.09.66 HDD and firmware question

    That's a big tree. I hope it didnt hit the house.

    can you save some wood for the fireplace?

  8. #8
    Service Manager 10,000+ Posts
    hp laser jet M4555 error 99.09.66 HDD and firmware question

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,669
    Rep Power
    659

    Re: hp laser jet M4555 error 99.09.66 HDD and firmware question

    Quote Originally Posted by tonerjockey View Post
    That's a big tree. I hope it didnt hit the house.

    can you save some wood for the fireplace?
    naw only burn hardwood.. besides White Cedar smells kinda like piss to me.

    NOW RED Cedar smells alot better in the woodstove.. but I will have a nice bonfire with this one ... still have 8' sections I can make a target setup other than the rope w/ hanging targets .. also have a Pine n Sweet gums to cut down for another backstop... probably a long range 200yrds..

  9. #9
    Field Supervisor 500+ Posts
    Join Date
    Apr 2014
    Location
    Los Angeles
    Posts
    517
    Rep Power
    30

    Re: hp laser jet M4555 error 99.09.66 HDD and firmware question

    Quote Originally Posted by Phil B. View Post
    naw only burn hardwood.. besides White Cedar smells kinda like piss to me.

    NOW RED Cedar smells alot better in the woodstove.. but I will have a nice bonfire with this one ... still have 8' sections I can make a target setup other than the rope w/ hanging targets .. also have a Pine n Sweet gums to cut down for another backstop... probably a long range 200yrds..
    Wow, that's a lot of wood.
    I forgot about the white ceder. My father in law used to cut and sell firewood a long time ago, and I thought he sold things like juniper and cedar along with what ever he could.

    But I like the target and backstop plan.
    Wish I could do that here. But if need a suppressor fosho.

    Maybe you can use the cedar to get the hardwood going?

  10. #10
    Service Manager 1,000+ Posts
    hp laser jet M4555 error 99.09.66 HDD and firmware question


    Join Date
    Jun 2015
    Location
    Lutherville, MD
    Posts
    1,048
    Rep Power
    44

    Re: hp laser jet M4555 error 99.09.66 HDD and firmware question

    The printer will either have the 8GB SSD or the encrypted HDD.

    Solid state drive kit
    ● Solid state drive, 8 GB
    ● Installation instructions
    CE502-67914


    Hard disk drive encrypted kit
    ● Hard disk drive encrypted, 250 GB
    ● Installation instructions
    CE502-67915

    If the Pre-boot menu is the only thing displaying when the printer is powered on, more than likely the drive (SSD or HDD) is shot. I've replaced a couple of these over the years. Just replaced the eMMC on an M604 and reloaded the firmware from the pre-boot menu.

    You could try a full clean from the pre-boot menu, but, if the drive is gone, it'll just say there isn't one installed.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here