Originally Posted by
tonerjockey
oops, sorry, your right.
i haven't been there. the customer said it wont come to ready. it says 99.09.66 no boot disk.
the book says to check that the HDD or SSD is properly connected.
i asked their IT if they had tried to update the firmware, or changed the HDD, and they said no.
so, i am wondering if the HDD crashed, then it looks like i could enter the admin mode durring startup at 1-8, and then repload from a USB drive.
i have done this with Xerox copiers,
and don't know if i should even get involved...
Bookmarks