HP HD pro scanner

[Arcadian]

Getting a 55-1003 Error after trying to calibrate the lamp, new module installed and still getting this.

Can someone help, i can access the support menu but doesnt help very much.

Thanks

[Kiran Otter]

Are you certain that's the error? Because I see no 50-1003 listed. I would clear the parameter blocks and run the calibration again.

Kiran

[Arcadian]

Are you certain that's the error? Because I see no 50-1003 listed. I would clear the parameter blocks and run the calibration again.

Kiran

i know ive looked as well, this is why im posting here.

here a picture of the screen, this is after trying to run the calibration

image0.jpg

i dont know why it went sideways

[Kiran Otter]

Ok. Well, clear the parameter blocks as I suggested and try to calibrate it again. Let us know what happens.

Kiran

[Arcadian]

Ok. Well, clear the parameter blocks as I suggested and try to calibrate it again. Let us know what happens.

Kiran

ok ill try that if i can find the parameter clear, usually it pops up on a t1100 scanner but these are different. thanks again