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  1. #1
    Senior Tech 100+ Posts Arcadian's Avatar
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    HP HD pro scanner

    Getting a 55-1003 Error after trying to calibrate the lamp, new module installed and still getting this.

    Can someone help, i can access the support menu but doesnt help very much.

    Thanks

  2. #2
    Field Supervisor 500+ Posts
    HP HD pro scanner

    Kiran Otter's Avatar
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    Re: HP HD pro scanner

    Are you certain that's the error? Because I see no 50-1003 listed. I would clear the parameter blocks and run the calibration again.

    Kiran

  3. #3
    Senior Tech 100+ Posts Arcadian's Avatar
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    Re: HP HD pro scanner

    Quote Originally Posted by Kiran Otter View Post
    Are you certain that's the error? Because I see no 50-1003 listed. I would clear the parameter blocks and run the calibration again.

    Kiran
    i know ive looked as well, this is why im posting here.

    here a picture of the screen, this is after trying to run the calibration

    image0.jpg

    i dont know why it went sideways

  4. #4
    Field Supervisor 500+ Posts
    HP HD pro scanner

    Kiran Otter's Avatar
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    Re: HP HD pro scanner

    Ok. Well, clear the parameter blocks as I suggested and try to calibrate it again. Let us know what happens.

    Kiran

  5. #5
    Senior Tech 100+ Posts Arcadian's Avatar
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    Re: HP HD pro scanner

    Quote Originally Posted by Kiran Otter View Post
    Ok. Well, clear the parameter blocks as I suggested and try to calibrate it again. Let us know what happens.

    Kiran
    ok ill try that if i can find the parameter clear, usually it pops up on a t1100 scanner but these are different. thanks again

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