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  1. #1
    Service Manager 1,000+ Posts digicor's Avatar
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    Djz2600 lines in prints

    This site won't let me post a pic
    But, the mk-r print head is new, ive done the print head main cycles,it got worse,
    Can there be something else to clean the print heads?
    Or another option?
    Thank u
    Last edited by digicor; 01-27-2021 at 08:36 PM.

  2. #2
    Service Manager 1,000+ Posts
    Djz2600 lines in prints

    Kiran Otter's Avatar
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    Re: Djz2600 lines in prints

    Print the Diagnostic Print from the Image Quality Maintenance menu. That print should show you which printhead(s) are having issues. Compare it to page 144 of the owner's manual. http://h10032.www1.hp.com/ctg/Manual/c05171686

    If you're unsure, either scan it or take a clear picture of it and post it here. If you can't post images, put it in Dropbox and post a link, or post it on an image site like Imgur, etc.

    Kiran

    PS - Since Flash is dead, that seems to break being able to post images. Hopefully the board will get an update to fix that.

  3. #3
    Service Manager 1,000+ Posts
    Djz2600 lines in prints

    Kiran Otter's Avatar
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    Re: Djz2600 lines in prints

    Ah, you can attach a file to your post using the 'Manage Attachments' button down below the message edit window.

    Kiran
    Attached Images Attached Images

  4. #4
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: Djz2600 lines in prints

    no matter what i do the attachment just fails...

  5. #5
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: Djz2600 lines in prints

    Quote Originally Posted by Kiran Otter View Post
    Print the Diagnostic Print from the Image Quality Maintenance menu. That print should show you which printhead(s) are having issues. Compare it to page 144 of the owner's manual. http://h10032.www1.hp.com/ctg/Manual/c05171686

    If you're unsure, either scan it or take a clear picture of it and post it here. If you can't post images, put it in Dropbox and post a link, or post it on an image site like Imgur, etc.

    Kiran

    PS - Since Flash is dead, that seems to break being able to post images. Hopefully the board will get an update to fix that.
    can i email you the pics?

  6. #6
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: Djz2600 lines in prints

    according to the man, it my be the paper , i have it set to plain, which it is... but the man says there is a setting for "sensitive paper" ill try this and get back to this blog

  7. #7
    Service Manager 10,000+ Posts
    Djz2600 lines in prints

    Phil B.'s Avatar
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    Re: Djz2600 lines in prints

    Quote Originally Posted by digicor View Post
    This site won't let me post a pic
    But, the mk-r print head is new, ive done the print head main cycles,it got worse,
    Can there be something else to clean the print heads?
    Or another option?
    Thank u
    take a paper towel fold it to fit in PH track

    wet with Simple Green

    park head over the paper towel.. let sit 30-40 mins

    go and clean out the service station area .. check for nicks in capping rubbers.

    remove the towel and do test prints

    works on all the major brands of inkjet based lifeforms

  8. #8
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: Djz2600 lines in prints

    okay, fyi the service station is new, and been replaced recently..

  9. #9
    Service Manager 10,000+ Posts
    Djz2600 lines in prints

    Phil B.'s Avatar
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    Re: Djz2600 lines in prints

    Quote Originally Posted by digicor View Post
    no matter what i do the attachment just fails...
    are you following the SIZE guidelines? https://www.copytechnet.com/forums/faq.php

  10. #10
    Service Manager 10,000+ Posts
    Djz2600 lines in prints

    Phil B.'s Avatar
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    Re: Djz2600 lines in prints

    Quote Originally Posted by digicor View Post
    okay, fyi the service station is new, and been replaced recently..
    ok then follow my trick to clean the print heads

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