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  1. #1
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    Envelope printing issue

    jmaister's Avatar
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    Envelope printing issue

    Hello has anyone got their HP leaving toner on the edges when doing envelope? Does ok on paper.
    20210315_113750_HDR.jpg

    any experience is welcomed.


    The clean portion of the drum has contsct with envelope. The dirty portion has no contact. This does the same thing with laser blocked.
    Idling colour developers are not healthy developers.

  2. #2
    Master Of The Obvious 10,000+ Posts
    Envelope printing issue

    blackcat4866's Avatar
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    Re: Envelope printing issue

    I'm thinking this is normal. On machines dedicated to envelopes you get a toner buildup line at the 4 1/8" distance (the width of a COM10) on both the drum and the fuser. It's typical to get ~30% yield on the drum and fuser on a dedicated envelope printer. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    certified scrub 500+ Posts
    Envelope printing issue

    jmaister's Avatar
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    Re: Envelope printing issue

    Quote Originally Posted by blackcat4866 View Post
    I'm thinking this is normal. On machines dedicated to envelopes you get a toner buildup line at the 4 1/8" distance (the width of a COM10) on both the drum and the fuser. It's typical to get ~30% yield on the drum and fuser on a dedicated envelope printer. =^..^=
    I would have thought machine would be designed to blank the drum on unwritten portion for this purpose..


    There is also smudge line on subsequent envelope due to the gap in between each envelope pulls. The drum gets dirty, and shows on the second one.
    Idling colour developers are not healthy developers.

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