M605 - Jams First job of the day

[jmaister]

Well.....I returned the printer today and after explaining that I was unable to duplicate the issue over 3 days and several hundred pages, I powered it up and it jammed on the very first page!
But this time it continued doing so after removing the paper.

I grabbed another toner cartridge off the shelf, popped it in, and no jam. Reinstalled the old cartridge..... Jam.
I did it 4 more times just to be sure, and it did it every single time.

I can't see anything physically wrong with the drum hub, or gears on the cartridge, and it turns freely by hand, but there's apparently something that's not quite right. Seems that maybe the actuator on the cover possibly isn't seating correctly on that cartridge when yo close it.

Must admit...I'm a little embarrassed that it ended up being just a toner cartridge, but I've never seen one fail in such a strange and intermittent way before.

I'm glad it showed up again while I was there ( and not next week), and also became more persistent. It sure makes troubleshooting easier when you can witness the problem, and do things that change the behavior.

I appreciate all your input and conversation though!

There maybe two problems.... You maybe exhausted and the toner cartridge seem to be the cause due to fatigue and handling of the components. (long day, same problem, calls piling up...so on and so forth).

the actual problem maybe still there.


*first jam of the day seldom changes to jam every page...

** if one of these days you get there early enough before they print, check for water on fuser exit. Moisture as mentioned warp paper, and warp paper hits guides and missed timing...

if it had fix it self, then lets never mention this again

[sandmanmac]

There maybe two problems.... You maybe exhausted and the toner cartridge seem to be the cause due to fatigue and handling of the components. (long day, same problem, calls piling up...so on and so forth).

the actual problem maybe still there.


*first jam of the day seldom changes to jam every page...

** if one of these days you get there early enough before they print, check for water on fuser exit. Moisture as mentioned warp paper, and warp paper hits guides and missed timing...

if it had fix it self, then lets never mention this again

Well it's been five weeks without an issue, so I'm even MORE confident that the issue is resolved than I was when I reported that it had been.
(And I'm also well rested )

[jmaister]

Well it's been five weeks without an issue, so I'm even MORE confident that the issue is resolved than I was when I reported that it had been.
(And I'm also well rested )

oh boy... i didnt check the date...

you know what this job does to ya...

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