database

**eunuch39** · 07-15-2021

I am a xerox technician i have worked for xerox for over 30 years and i developed an app to help identify xerox products all xerox products are identified by the first three characters of thier serial number ie a ex7123456 would be a 5855 and yet a ex9 would be a 5890 as an example. and sometimes different products use SOME different parts. So anyways we just merged with another company who also services HP. and i am wondering is there such a database as that for hp ie a 5ht is a hp laserjet 4 and a 6ht is a laserjet 5? or anything like that? even IF its only in your head i could change the app for the HP guys?

**DRichard** · 07-15-2021

Originally Posted by eunuch39

I am a xerox technician i have worked for xerox for over 30 years and i developed an app to help identify xerox products all xerox products are identified by the first three characters of thier serial number ie a ex7123456 would be a 5855 and yet a ex9 would be a 5890 as an example. and sometimes different products use SOME different parts. So anyways we just merged with another company who also services HP. and i am wondering is there such a database as that for hp ie a 5ht is a hp laserjet 4 and a 6ht is a laserjet 5? or anything like that? even IF its only in your head i could change the app for the HP guys?

Get onto the HP Partner Portal and find the WISE site.

**eunuch39** · 07-16-2021

Originally Posted by DRichard

Get onto the HP Partner Portal and find the WISE site.

sorry NOT an hp tech so dont have any login credentials and is the wise port a database sort of?

**blackcat4866** · 07-16-2021

As the guy with many databases, I'm surprised I hadn't thought of that yet.

I suppose it would be easy enough to do. Re-sort the Daily Activity sheet by serial number, then see how the models arrange themselves. You were interested in HP products? I'll spend a few minutes this weekend on it.

PM me a destination email. =^..^=